Planned Parenthood - Roanoke Health Center 2207 Peters Creek Road, Roanoke, VA 24017

"I have nothing but GREAT things to say about these women who work here! It’s a given, you’ll be there for a long time waiting for your procedure but let’s be realistic.. they have MANY other patients in one day and when it comes to abortions, that isn’t something they can do quick and on to the next patient. There’s others things to take into consideration. But besides wait time, each and every one of these women were so sweet, nice, comforting, caring, made light of the situation, and most importantly made you feel important despite what you were there for. Day, the woman who does your education was amazing! she’s very informative and funny! after our meet she even made it a thing to come into my room to check on me during the procedure. Nona who actually performed my procedure is a character as well! she made me laugh and kept apologizing for any pain that was caused during the procedure. she CARES! they do well over 30 patients a day i would guess and to be one of the lasts ones of the day and still be treated with kindness and patience, and she actually took her time with being thorough in the procedure meant the world to me. they do a very difficult job at the end of the day and i can’t imagine the negative backlash they might receive from people on the outside but in my eyes, these women are ANGELS! giving women like me chances to start over after having made a mistake. I would recommend this clinic to ANYBODY and everybody. I was discouraged by the couple of bad reviews it had when i first read them but i went with an open mind and saw nothing of what those reviews stated. i give 50 stars!!"

"I had an appointment yesterday. These people were very nice and had amazing service: Ashley, Trejour, Taylor, and Jordan. Everyone except for the dramatic nurse Sullivan made me feel comfortable even when I felt nervous. The nurse Sullivan was very impatient,pushy, and unprofessional. After less than five minutes of being in the room with me, she put me in an uncomfortable position to start some of the procedure with no medication. When I mentioned how uncomfortable I was, she asked the other nurse to give me the medicine, put me in another wait room, and when I was finally relaxed and drowsy, she told her assistant to come to me that she will not be continuing the procedure. So I drove back to South Carolina without having my abortion."

"Extremely slow! Had an appointment for 11:40 AM, Arrived at 10:20 AM and it’s now 1:55 PM and we are still sitting here waiting. They send you back and forth between the back area and the waiting area multiple times with little progress! If you’re in a rush or have anything schedule I DO NOT RECOMMEND COMING HERE!! 2:30 PM - Still here waiting… 3:00 PM - Still sitting here waiting… 3:30 PM - GUESS WHAT STILL HERE WAITING P.S. the staff is nice, they just move slow with no sense of urgency."

"I love love LOVE this place. I come here for hrt and the staff and just process as a whole is amazing. The only issues i have is how hard it is to get an appointment quick, but i also understand how this is kinda the only planned parenthood in this area so they are going to be constantly booked up. The staff here is AMAZING. I’ve never had a bad experience or left a visit feeling bad. The staff and medical professionals are respectful, attentive, caring, and just overall amazing."