Computer Cave
About the Business
Computer Cave is a leading electronics store located at 11 South 15th Street in Richmond, Virginia, United States. Our team has built a solid reputation for client satisfaction, offering top-notch technical expertise and exceptional customer service. Specializing in Logic Board Repair and Data Recovery, we take on repairs that other shops can't handle.
At Computer Cave, we value our clients as lifelong patrons, promising to always provide the quality of service they deserve. Our team members hold current Apple® certifications ACiT and ACMT, ensuring that every repair is completed to the highest standards. We stand behind our work with a hassle-free 1-year warranty on all repairs and pre-owned devices.
With a global network of suppliers, we only use the highest quality parts for repairs, guaranteeing that your device is fixed right the first time. Let us help you build the gaming computer of your dreams, customized to your specifications and preferences. Our technicians are skilled in micro-soldering and logic board repairs, tackling repairs that set us apart from big box stores.
Interested in joining the Computer Cave team? Reach out to learn about career opportunities. We also offer top dollar for devices you no longer need, providing a convenient way to sell your old devices. Sign up with your email to receive exclusive coupons and promotions – we promise no spam, just great deals. Please note that iPhone®, iPod®, iPad®, and Mac® are registered trademarks of Apple Inc® and Computer Cave is an independent service company not affiliated with Apple Inc.
Photos
Location & Phone number
11 S 15th St, Richmond, VA 23219, United States
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
12:00 PM - 8:00 PM
Sunday:
Closed
Reviews
"The techs were friendly and informative. They took the time to explain the problem with my desktop and completed the repairs in a timely manner. Most importantly, I brought in my laptop afterwards and they gave me an honest assessment telling me that because of the type of laptop I had, that putting in a new hard drive wouldn't make it any faster and that it was doing the best it could under the circumstances and to just use it until I decided to buy a new one. I was impressed with their honesty and know now that if I need service in the future, that they will give me the best price and only sell me what I need."
"Around a year ago (forgot to write a review, whoops) I broke the screen of my laptop and took it to another repair place. During repair they damaged my laptop further, so I came here to have it diagnosed. Not only were they extremely fast, but they gave me a printout of their diagnosis to hand to the other repair place. They were also very upfront with everything, including the fact that they could fix my laptop, albeit at a very high price. While I didn’t get it repaired and the other place did not take responsibility for the damage, I am still extremely happy with the service I received here and wish I came here first. Seriously, if you have a problem and are within a half hour, just go here. They are very friendly, professional, and efficient!"
"I had a great experience with Computer Cave. From my first meeting two things were clear. First, the team are absolute professionals who truly understand computers and how to provide the best outcome for the customer. And second it is a team with integrity. The team member listened to my concerns and took the time to answer any questions I had, and provided me with the options from repair to replacement. Along the way I received a phone call detailing additional issues, I had not detected, that required attention for which they provided fair pricing options. Not only did they complete the repairs promptly but they also provided a one year warranty for the services they performed. The service level is top notch - the best ever computer service I’ve ever had. I highly recommend Computer Cave to anyone in need of reliable and trustworthy computer services."
"I recently had an exceptional experience with Computer Cave repair service. Their customer service was top-notch, and they truly went above and beyond to make my repair process seamless. Not only were they friendly and accommodating, but they also completed the repair much faster than I expected. My iPhone was back in my hands in no time, and it looked and functioned like new. I couldn't be happier with the service I received. I highly recommend this repair shop to anyone in need of fast and reliable iPhone repairs."
"Computer Cave built the PC of my dreams. I called and set up an appointment for a Saturday to get it planned and parts ordered. I had an emergency come up that day, and they worked with me around my hectic schedule that day. That treated me with nothing but respect and understood things happen and shuffled around some appointments to get me in. After that six days later my computer was fully built and stress tested and ready for pickup. The build itself is phenomenal and exactly what I wanted. I can't recommend these guys enough. They are professional, prompt, bend over backwards to meet your needs. Computer Cave is where everyone should get all their computer needs."
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