Chase Inc. Heating, Air, and Plumbing

"Plumber Nick did a great job and came to our rescue after hours, in the snow, to fix a problem, so that we could have water in the morning. Highly recommended."

"I have had consistently good service from Chase heating for over 3 years. We participate in the regular service maintenance program. Joe was great at explaining what service was performed and what needed to be done to keep our 2 systems running smoothly."

"For approximately 30 years i have been a customer of Chase and have been satisfied up until the past 3 or 4 year when they started sending the wrong technician. I even requested that he not be sent anymore after he did a shoddy job at servicing my furnace. Every time, they would send him and every time I would end up in the cold a few days after his work was done. For the past 2 hears he has been telling me how I needed to replace my heating system. Either he didn't know how to fix the problem or he was unwillling to. Today I used a different company and the tech fixed the problem within 2 hours. My heat doesnt shut off constantly, I don't have to crawl under my house every few days to reset the furnace, there's no more weird smells coming thru my vents, and I definitely dont need to replace my furnace. When a company looses a 30 year customer that should tell them something. A little honesty goes a long ways. When that ends, it's time to move on. The problem with my furnace was a simple fix that the Chase guy either couldn't or wouldn't do. EDIT: On November 20th, I was contacted by Richard Jones from Chase concerning my last appointment. He was apologetic and said that he was unaware that I didn't want the particular service technician to service my furnace and said he would make a notation of my request under my account. Mr. Jones also refunded my payment. That was a very kind gesture and was helpful towards the cost of fixing the problem. I would now consider using Chase for future service now that a refund has been issued as long as a different technician does the work."

"We had an HVAC drainage issue and with the recommendations we received from neighbors, we contacted Chase to remedy or problem. The office staff was extremely courteous and helpful scheduling an appointment right away. Travis was our Tech and I was very impressed with his professionalism, friendliness, knowledge and attention to detail. He corrected our drainage issue and explained each and ever step of why we had the problem and what he did to correct it and what to do to prevent it again. We also needed a full PM on both of our HVAC units and again scheduled an appointment with Chase. Travis was our Tech again, and we again received exceptional service from him. they truly have an asset in this man. He found a couple of problems and corrected them on the spot. This is a great company to work with. No issues, very professional in all aspects and has great pricing. Chase has earned all of our business and anyone needing HVAC or other work done under their umbrella, call them, you won't be sorry. It's great having a company that cares."

"Late on a Friday afternoon I had an emergency sump pump issue. I contacted multiple after hour plumbers and Chase Inc. called me back immediately. After speaking with the on call tech Brad, he stated he could be to my house within the hour to diagnose and repair as needed. Just as Brad stated, he arrived within the hour and was able to diagnose and repair the issue quickly and efficiently. Cannot say enough about the professionalism and customer service provided by Brad. He was outstanding!!!! Kudos to Chase Inc and especially Brad for their exceptional work and customer service. I would highly recommend this company."