Hutson Plumbing 1913 Bloomingdale Road, Kingsport, TN 37660

"I was charged $430.00 for one hour of work to tell me my lines had collapsed. Repair would begin at $2000.00. I found another company that used an excavator to dig small ditch to reach line n UNCLOGGED the line , worked for 3 hours n charged me $500.00 Hutsons left my bathroom floor n tub nasty. The company that fixed the repair cleaned my bathroom with bleach. I was told by at least 15 people in the last week that Hutsons overcharge n take advantage of people. Im elderly n disabled. Worst of all Hutsons have verses from the Bible every where but do not practice the Word. (Proverbs 22 A good name…)Very disappointed. I would not recommend them to Anyone"

"We had what we thought was a main line blockage, they came out and ran a snake through and said it was fixed for $600. It was not fixed so I called them back. They stated they would be there that afternoon. He called 2:00 said he was on his way and would be there in 30 minutes, we waited and he never showed up. We tried calling them for multiple days and left voicemails but they wouldn’t return our calls and would never answer the phone. Won’t be using them again."

"Work performed was good. However, he was almost two hours late and brought the wrong toilet on the first visit. He was almost two hours late on the second visit. His total time actually working on the toilet replacement was less that two hours and he charged more that 400.00 for labor. A total rip-off. I will never do business with them again!"

"Very nice. Came out same day to a sewer line blockage in a four-plex my boss owns. Blockage was in unit 3. Ran ‘roto-rooter’ for about 45 minutes. Said they couldn’t get past whatever was in pipe. Used a carbide tip. Within 5 minutes there was sewer flowing from the ceiling in the NEIGHBORING unit. There was no issue there and thank GOD that tenant had completed move out 2 days prior. I rushed for keys…I walked into a nightmare. They busted the line and sewer was rushing out of the ceiling/stairway. I attempted to stay calm. I knew they would make it right. I was wrong. The tech (he was great but could only do what was allowed) called someone and then advised me they weren’t liable. I was dumbfounded. Told me that it could be upwards of $4,000-5,000 to fix the entire plumbing situation. Not my ruined cabinets, counters, Sheetrock, floors…you get the picture. I said just to tell me what’s owed: $1,000!!! I paid them to just leave. Called a guy named Josh who pulled the line and found the TOILET PAPER! Then a mitigation team to clean, dry, replace everything we had just replaced less than a year ago. :( I hate it ended up this way. I was so excited when I spoke to who I assumed was the owner."