Mattress Firm Willow Lawn

"Jay was super helpful in guiding my decision on a new mattress. She was patient with all of my questions, had all the information I needed, gave me her honest thoughts, and was polite and professional."

"Jesse at Willow Lawns in Richmond was polite knowledgeable and professional. We made a deal on a king size mattress and the paperwork was done quickly. I got a $1,100 Serta mattress for $479. Great deal. Thank you."

"Julia was incredible! I walked in an knew exactly what I wanted, but she guided me to getting the thicker sized mattress and let me know that I can come back and receive a partial refund if the mattress I purchased lowers in price during my 120 day sleep trial. I appreciate that the trip to Mattress Firm was quick and painless and I'm pumped to finally be able to sleep in a comfortable bed."

"I was given all the information before purchase. Which is different from their competitors sleep number I didn’t know until after I purchased the bed that the remote was not included the 120 days return policy was not explained to me that it can cost you more than $250 to return a bad and if it’s not the climate, you’re stuck with the adjustable part. Delivery people had me waiting at my house all morning long to send me a text saying they were on their way. They never showed up. I’m confident that my bed from mattress firm will be delivered on Wednesday as promised. Thank you guys for making me feel at ease. Thank you for answering all of my questions. James I appreciate you and assistant to pull my account up that I wasn’t sure it was still open. My sales person sold me the bed that he just bought for his wife. Love it."