Casper - Short Pump Town Center 11800 West Broad Street, Richmond, VA 23233
About the Business
Casper - Short Pump Town Center is a popular furniture and home goods store located at 11800 West Broad Street in Richmond, Virginia, United States. Offering a wide range of high-quality mattresses, bedding, and home accessories, Casper is known for its modern and stylish products that provide both comfort and functionality. Whether you're looking to upgrade your bedroom or spruce up your living space, Casper has everything you need to create a cozy and inviting home environment. Visit the store at Short Pump Town Center to browse their selection and find the perfect pieces for your space.
Photos
Location & Phone number
11800 W Broad St Unit: 1502, Richmond, VA 23233, United States
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"The store was clean and the associate was super nice, she was way less stressful to talk to than some associates at other mattress stores we stopped by. We didn't end up getting a mattress here, but five stars for service."
"Great experience to drop in and lay on all of the mattresses and figure out which is best. In-store experience is well-designed and no pushy sales tactics. Better than traditional mattress store. And it’s in the mall - so convenient to do with other shopping"
"Grade A customer service. Sophie was amazing. Give her a raise."
"I love my Casper bed, purchased it in the NYC store, got it delivered pre-covid. I went in this Richmond, VA store to see if there were any updates for trade-in (which I had been told during my original purchase existed), but they acted like I was crazy. Nothing but, "Do you want to buy a new bed?""
"Absolutely horrible experience with the delivery! Casper employed a terrible 3rd party to deliver and assemble the new mattress set and remove our old mattress and none of that happened!! RXO completely dropped the ball and we are so irritated with the service!!! Now we are stuck with 3 massively heavy boxes and we don’t know when are service will be complete."
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