Mattress Firm Midlothian and North Courthouse

"We are super happy with our entire experience. Our sales person, Will was very informative, helpful and friendly without being pushy. Very professional. He went the extra mile and called me at home to let me know that I had left my note pad in the store. We had an issue fitting our existing box spring into the new frame and again, Will went the extra mile to make it right. Kudos to Will and Mattress Firm! I'm a loyal customer now."

"Amazing "top tier" customer service! Will was the best, professional and knowledgeable! He was very patient as I tried out beds, didn't rush me, and educated me. The whole process was very smooth. I felt like he was honest, there were no hidden fees. It was a great experience. My achy back and I highly recommend Mattress Firm-Midlothian."

"Had the privilege of working with Will over at the Midlothian store over the weekend. He took the time to go through all the products we were interested in, helped us find the bases we were looking for at one of his other stores, and was generally a very well spoken and educated salesman in the products he was responsible. Will was very friendly and not pushy at all, answering all questions we had, spent all the time we needed as we went through our purchasing decisions, and helped us ultimately land on the products that were right for us. I can't recommend him enough, and will be sending anyone I know that needs any type of bedding his way. I'm glad to have worked with him and will be coming back to see him again for any further needs for my home. I'd give 6 stars for this experience if it was possible."

"Will helped in talking through various mattress and pillow options. He was gracious enough to offer his opinion but not in any type of convincing way - more educative and unbiased which was very refreshing. He gave space and allowed for plenty of time to try out all of the beds and pillows and even mentioned to bring comfy clothes next time to have different experience. Definitely looking forward to working with Will again when we go back to purchase mattress for our son later this year. Thank you!"

"Exceptional customer service! Will at Mattress Firm exceeded expectations, guiding me through an extensive selection of mattresses on a busy Friday before Christmas Eve. Despite the rush, he remained patient, and knowledgeable, and ensured I was comfortable with my decision. Will adeptly juggled helping multiple customers, providing each with personalized attention throughout helping me. He not only assisted me in finding the perfect mattress but also went the extra mile by recommending mattresses tailored to my preference as a side sleeper, ensuring optimal support. Moreover, he gave insightful suggestions for bedroom furniture ahead of my move after the holidays. Will's top-of-the-line expertise, combined with a friendly and welcoming approach, makes him the go-to expert at Mattress Firm. I highly recommend checking out Will for an unmatched level of service, knowledge, and personalized recommendations!"