Rooter-Man 3690 Dobleann Drive, Charlottesville, VA 22911

"This place is a scam. I was told they could come out and give me a quote then repairing my main line for the septic unit. I already have a quote from another company and just wanted a second opinion. The guy came out looked inside that they already dug whole and said $59 for me to come out. If you want me to actually give you a quote, you're going to have to pay nearly $600. I relayed to him all the information that we received from the previous company so that he could provide an estimate, however, he said he's not even looking at anything if I don't pay. The guy acted like he didn't want to be here. Very unprofessional. Please go elsewhere!"

"I was experiencing a major issue with our basement backing up from our septic tank. I had a plumber come out first to snake the lines, but the issue persisted to the point where we thought perhaps the main drain line from the house to the septic needed to be replaced (a very expensive process). Thankfully, before we did that, the plumber recommended I have rooter-man come out to pump the septic and inspect the tank to see if there might be any other reason for the backup issues. I had George and Eddie from rooter-man come out a day after I called to request an appointment - very quick. These guys were fantastic. The tank itself was not full, but doing this allowed these guys to fully inspect everything and confirm the tank and distribution box was not the problem. They were able to use a better quality camera than what the plumber had and when they ran the camera up my main drain line towards the house from the septic tank we spotted where the line split off - and we think this is where the clog remains. So the next course of action is to have the plumber come back out to re-snake the area that appears to still be clogged. Assuming this is the fix, George and Eddie will have saved me thousands of dollars for not having to dig up and replace the main drain line… which wouldn’t have fixed the problem. For my one financial peace of mind, I hope this is the case, but time will tell when the plumber comes back out and snakes the line again. Bottom line - rooter-man is legit. Ask for George and Eddie (these two guys are awesome)."

"We are SO happy with the work that Shane did, he was thorough and calm and knew the ins and outs of the issue at hand. He actually fixed it and didn't just clear the clog, for a much lower price than other companies. We highly recommend Rooter Man, they saved the day!"

"We called RooterMan to check and pump our septic system. George was the lead technician who came with his partner. It was a fantastic experience from start to finish. Courteous admin/dispatch that gave an accurate time frame and followed up with a call to advise us that they were on their way. George and his partner, the technicians, were both knowledgeable and efficient. Appreciative of how they handled things for us. We are very happy to have found this service and will use them again!"

"I would highly recommend Rooter-Man and only Rooter-Man. We had a very minor issue in our house, water leaking under a bathroom sink. I reached out to them in the morning and they were out here within 2-3 hours. Found the issue and fixed it. The technician was extremely knowledgeable and went above and beyond answering other questions we had about the plumbing in our house. Couldn’t have asked for a better experience. We just bought our home and it’s our first home so trusting a company is hard. Rooter-Man will be the only company I’ll ever call for plumbing issues."