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Riverside Orthopedic & Sports Medicine Specialists Newport News
12200 Warwick Boulevard, Newport News, Virginia, United States
About the Riverside Orthopedic & Sports Medicine Specialists Newport News
Riverside Orthopedic & Sports Medicine Specialists in Newport News is a leading healthcare institution located at 12200 Warwick Boulevard in Newport News, Virginia, United States. Specializing in orthopedic and sports medicine, our team of expert physicians and specialists are dedicated to providing top-quality care and treatment for a wide range of musculoskeletal conditions. Whether you are recovering from a sports injury or in need of joint replacement surgery, our experienced staff is here to help you get back on your feet and back in the game. Visit us today and experience the difference that Riverside Orthopedic & Sports Medicine Specialists can make in your health and well-being.
Photos of Riverside Orthopedic & Sports Medicine Specialists Newport News
12200 Warwick Blvd #310, Newport News, VA 23601, United States
Opening hours of Riverside Orthopedic & Sports Medicine Specialists Newport News
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Riverside Orthopedic & Sports Medicine Specialists Newport News
"Not very many words to say, other than "Impressed"!! My child was unfortunately injured during a school sporting activity. The team trainer referred us to Riverside O&SMSNN. We were able to get an early morning appt. ... .the very next day! My son was seen by Dr. Barley. Amazing doctor with great "bedside manner". Which is rare these days! With the combined level of care my son received from the team trainer (who is under the medical direction of Riverside O&SMSNN) and Dr. Barley in office, and very thankful and greatful!!!!!!!!!! Great coordination of care!!!"
"Nope. No way. I tried making my first appointment, it took me almost 30 minutes. The young lady taking my information couldn’t spell my name, even after I spelled it for her twice. She couldn’t remember that I live in Williamsburg, even after she asked me 2-3 times. And she couldn’t pronounce the doctor’s last name. That doesn’t make me very comfortable trusting them with my injury. Not going here. Your first point of contact is the most important."
"MY 1ST experience was great! I received a nerve blocker that provided the relief that I needed. My second visit was fine, but it was unnecessary for me to travel an hour and take off work early to attend due to the fact that I could've done a virtual visit. It was just a follow-up. I had no side effects and stated on both visits my level of satisfaction and the relief that I did not need a chaperone for my 3rd visit because of not having side effects. I WAS LEFT WITH THAT IMPRESSION BEING UNCORRECTED!! I was very floored when I went for my visit for my second step in the procedure and was informed that I needed a chaperone, regardless of the outcome of not having side effects from the 1st step. NOW, I'M ON FIRE!!! I took a day off from work and previous obligations to attend. THIS WAS AN HOUR OF TRAVEL, GAS, TOLL, AND A LOST DAY OF WORK! Not to mention an inability to attend an important event because of this appointment. I was sent away and refused service because of the time it took me to try to locate a ride to not waste my trip. THIS WAS VERY UNPLEASANT AND UNPROFESSIONAL! When I made the previous statements about not needing a chaperone, that should have been CORRECTED IMMEDIATELY! Instead, I was left with a total disregard of my time and travel. Then, then today, I called at 8am to cancel the next day appointment that was given, due to my inability to secure a chaperone on NO NOTICE!! BEFORE NOON, I CALLED BACK!! This after my 8am call was never returned! AFTER THE PREVIOUS DAY...you would think differently, but that was a JOKE!! Then, I was put on hold story after story, hold after hold, rule after rule stated.......NOW IT'S LUNCHTIME!!! STILL, NO ONE FROM SCHEDULING AVAILABLE. Now and urgent message was "supposedly" sent by the office clerk to the referral coordinator (scheduling) to contact me for an appointment. TODAY IS NOW FRIDAY! I ASKED ABOUT CLOSING TIME AND MY WORRY THAT THE SCHEDULER WOULD NOT BE THERE UNTIL 4:30PM. I was put on hold then told that no information could be provided about their time in the office. WHAT NEXT?? I FOLLOWED THE RULES THAT THEY CANNOT APPARENTLY FOLLOW THEMSELVES!"
"The one star is because the front desk is nice, But my experience with this Dr. has not been. I had paperwork that needed to be completed in order for my job to relocate me after an injury. I sent it to the doctor, and it was returned to me unsigned, and not properly filled out. This is not the first time this team has sent back unsatisfactory paperwork. I was told he would sign the paperwork, but not complete it. I expressed to him that I am facing termination and need him to fully complete the form... His nurse just called me and said he is not doing it. My experience with him has been very unpleasant, and I am not even sure why I stuck it out this long. So if you are referred to Dr. Romano just know he smiles, but he does not care. Your wait time is long, your appointments are brief, your explanations are vague, and empathy is nowhere to be found."
"I think the providers here are good. Good bedside manner. Staff is approachable but they could work on friendliness and empathy at the front desk. This office is located on the 3rd floor. Plenty of parking around the building."
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