Beacon Home Services

"Beacon Home Services earns 5 stars from me. Mr. Friday is a very experienced and knowledgeable electrician who did a wonderful job, completing the work expertly and quickly. He’s also personable and took the time to answer all my questions. I will request him every time! The service was top notch and very prompt, and the office communication system is well-organized and courteous. Rebecca, usually the first voice on the phone, with her sunny personality and friendly manner, is a treasure. The entire experience was very positive. I couldn’t be happier!"

"Recently used Beacon Home Services to install a level 2 external EV charger. I'm very satisfied with the level of service and professionalism from this company. I had to reschedule a few times due to inclement weather and my work schedule. The dispatcher Rebecca and Amy were always helpful. Seth the electrician who came out was very knowledgeable and answered all my questions and concerns. I would use them again for future projects or service requirements."

"Beacon provided me excellent service with a new breaker box, and some other wiring in my house. I believe their pricing was fair and reasonable. Amazing work by Maurice and Devin with an incredible amount of attention to detail. In fact, after they left I noticed the screws on all outlets lined up perfectly…something most won’t think about, but just a small example of the rest of their quality work. They also answered all of my questions, and I had a lot of them. Thanks guys!"

"Both Will and Bryce were awesome. 3 electrical installations and they really did a fantastic job. Both very professional and truly exceeded all my expectations. Really appreciated the care they took with my home and cleanup throughout the project. Then, David Leimer delivered another 2 days of awesome plumbing services. David was thoroughly professional and informative and walked me through all the items of concern that he discovered when doing a check of the house water pressure and the hot water heater expansion tank. My house, and especially the front hose bib replacement, gave David a real run for his money but he delivered on everything all the while taking great care of my property. David truly exceeded my expectations and delivered a first class homeowner plumbing repair experience."

"Beacon's plumbing was only used for inspections - they missed minor issues like a cracked nut under a sink that was leaking. The electrical inspectors also managed to lose screws to the electrical plates and put sharp tipped screws in some places in as "replacements”. The pictures are after the attempts to fix how poorly the surge protector was installed - before it stuck out far enough to get caught on the metal edges because it was so uneven with the wall it stuck out more than 1/4" in the laundry room. Edited: Electrical work was originally done by Chris and was poorly done, rushed, and not very professional on 9/16. I believe it was Dan, on 9/26, who noted the issues, tried to fix the surge protector sticking out, and generally clean up (even though he was only there for a general inspection). Dan’s the one that said the issues would be brought up in “weekly training” and to ask for a discount on future work. The issues weren’t addressed. The surge protector was put in so quickly it was both loose and blocked the panel from being fully screwed on (the electrical inspector tried his best to fix it, but even Dan admitted it was poorly done and shouldn't have been done that way, nor could the panel be screwed in). Chris drilled new holes through my hardwood cabinets, without ever asking permission to avoid removing the old halogen light strips, because it made it faster to just cut the wire and leave everything up - rather than doing things well and making everything look nice. Apparently this should have never happened, and my original complaint got lost (originally all attempts to report a complaint were ignored) This did finally get escalated and fixed as of 7/17. Unfortunately, Chris has a bit of a reputation for sometimes doing things a little too quickly (at the cost of doing a job well). It took some time to get escalated, and sending pictures via text as well, but they did send out Shawn who did an amazing job at fixing the damage done. He not only removed the old halogen bulbs but took the time to clean things up and even patched the extra set of holes in the cabinets. My panel was missing a few screws, but rather than just fix the surge protector by stabilizing it and unblocking loose the hole for the panel, he also made sure the panel was fully attached to the wall. I cannot give 5 full stars overall because of the original issues with Chris and cascading failures in resolving it. But if you have the opportunity to get Shawn - he takes pride in his work and does do 5-star work. Shawn took time and treated my house like his own."