CVS Pharmacy 700 Merrimac Trail, Williamsburg, VA 23185

"I been today this morning I use mask i need medicine but employe is very bad is rude and she tell me waiting outside I wait long time 3 hours this pharmacy is worst ever"

"Another CVS that promotes the spread of AIDS, hepatitis, and other bloodborne illnesses by refusing to sell syringes without a prescription, told me "we're not allowed", I told them it's not illegal and they said "yes it is," so they're either ill-informed or just outright lying to me, either way I wish i'd taken an audio recording as proof in court Guess I'll just have to keep using old faithful here, this dirty old thing with the numbers faded and a tip so dull that it's like shoving a safety pin into your skin, in fact it's been used so many times the needle is beginning to retract into the syringe chamber which makes it impossible to expel all the air inside, I wonder how many more times I'll be able to use it before the tip comes off all together"

"CVS isn’t great in general, but this one specifically has the worst pharmacy. I wait ages in the drive through line and they act like you’re not there for 10 min. I will go multiple times per week to pic up my prescription that never seems to be ready or it has a hold on it for literally no reason. They won’t let me use a GoodRx code unless my doctor puts a note on my prescription. If you can avoid this pharmacy, do it. The only reason I’m forced to use this one is because it seems to be the only one in the area that has my prescription in stock"

"Have not encountered a worse pharmacy in my life. After waiting 30 minutes in the drive through they tell me to come back in two hours. The prescription was ordered two and a half days ago. Two and a half days isn't enough time to fill it, but two and a half days and a few hours is? It's as if they never begin to fill a prescription until after you come to pick it up, where you're just then told to go home and pick it up later. Other times, right in the middle of their open hours and not during lunch break, e.g. 11am, they keep their blinds closed and don't come to their window. I'm currently waiting outside, no one has come to the window, used the useless call button, and am on hold trying to call them, so then I went inside the store to pick it up. I was told it would be ready in an hour or two, the same thing I was told the previous day. The next closest pharmacy to me is a 18th century apothecary in Colonial Williamsburg, and I suspect that they'd be able to reinvent antibiotics before this CVS can fill a prescription."

"Our appointment for Covid test got cancelled 4 hours prior and there was no support from the customer service to organize a new one. We had to find it on our own and because we only had a 24h window to do so, it was very stressful. Once we finally got to the appointment it went smoothly and we got the results within 36hours. Main problem was the lack of contingency plan and support when our appt was cancelled"