CVS Pharmacy

"This location is terrible. The staff is even worse, rude, unorganized and unfriendly. Will definitely be moving locations. Automatic voicemails sent out for 4 days telling you your prescriptions are ready when you go to pick them up they accuse you of having the wrong name or the dr not calling it in. Literally it makes no sense. They can’t even get a monthly script correct without having to come back days later or they have it the whole time filled and can’t find it. Never go here if you actually need your medication."

"We always have problems with prescriptions here. I could go on and on about how bad the service is here. I wish Walgreens would build right next to them so we had another option. The other day my doctor sent a prescription over. I saw on my app it was in process. I received a text they were finding a substitution because they didn’t have mine in stock. I went the next day to pick up knowing it had been 24 hours. They had no records of any prescription for me. They had lost it and all they said was, call your doctor and have her resend it. This was on a Saturday so of course I couldn’t call my doc till Monday. Also, I don’t understand why the management team can’t figure out how to schedule your staff so you don’t have to close for lunch."

"Worst pharmacy. Past 3 prescription orders have gone from bad to worse. 8 days ago my 93 year old mother was prescribed pain medication. The doctor submitted order at 930 am. We were told it would not be ready until 630 pm. It was finally ready at 730 while we waited at the store. Sunday night I automatically refilled my moms medication for glaucoma and called ophthalmologist on Monday to make sure it would be refilled. When I went by on Tuesday at 4 pm to pick it up, it was still not ready. Waited 45 minutes at store. Yesterday at noon moms doctor called in order for syringes for her B 12 shots. I just now spent 25 minutes on hold and when I inquired as to status, was informed they didn’t have those syringes and did I want them to order them? When I asked as to why I wasn’t told yesterday they weren’t in stock, the response was “sorry.”"

"CVS on Anderson Hwy has major issues on having to get prescriptions. When you have to go out twice to pick up pain meds and then have to wait over an hour when they have had prescriptions for over an hour is ridiculous. I honestly don’t have a positive review of this pharmacy as their priorities should be to fill prescriptions if people waiting instead of those not waiting. The only nice thing was the young lady helping me was very professional and kept her cool. They have lost my business! I could have gone to Walgreens and been home relaxing at 8:00 pm"