7-Eleven
1301 North Laburnum Avenue, Richmond, Virginia 23223
About the Business
7-Eleven is a popular convenience store located at 1301 North Laburnum Avenue in Richmond, Virginia. As a go-to destination for quick and easy snacks, drinks, and everyday essentials, this store offers a wide selection of food and beverages to satisfy customers on the go. With its convenient location and diverse product offerings, 7-Eleven is a one-stop shop for all your immediate needs.
Reviews
"Picking up 2 orders for DoorDash for the same customer. The employee could not comprehend that it was two different orders but for the same customer(not an unusual situation). So he insisted that it was a copy of the same order even though I repeatedly showed him that it was two different orders with different number of items but same customer. So after 10 minutes trying to explain to him and asking him just to look into his system I gave up. Just like beating my head against a wall. And big surprise I get to customer and he asked where was the other order he had purchased and I explained what happened and he just canceled the order. Seems like the employees at this store are in a hurry to do the least amount of work and ignore anything that customers ask of them. I would recommend that you just go across the street"
"Under cooked food, hotdog buns were not properly stored, and the people running the store couldn't speak English when I brought up these issues. This was at 6am Tuesday Oct 31st."
"Ordered through Uber eats... What a mistake. The store staff didn't know the difference between potatoe wedges and tacos apparently"
"On a nice hot sunny day we decide to stop in for something cold to drink. As I walk through the door, the store was spotless an fully stocked.(My wife Love Snickerdoodles cookies) I was welcome by both employees, which made me fell very good. Customer Service on both woman was great. An to top it off one of the employee was very knowledgeable about the new app an what it has it offer. She deserve points for that one. This 7-11 mid shift was happy to be at work today!!!"
"Would liked to have given this store a better rating but one bad experience can leave a lasting impression. I politetly asked a store employee a question and he rudely and in a very awful tone replied. I had never had any problems from this location but I will not return with the way he responded to me asking a simple question."
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