Tri County Services

"Technician was sent to my house by GE for warranty work on my washer. He was very rude upon arrival I wasn't home my wife was she said his attitude was horrible from the moment he arrived. All he was to do was replace the dispenser tray that had broken, he replaced it and abruptly left not even checking his work, next load of laundry my wife does that evening water was going all over the floor under the washer. I would never recommend this company to come into anyone's home."

"We purchased new Frigidaire refrigerator from Home Goods in Tazewell. The freezer seal was not sealing causing air to crate ice crystals. Home Goods responded quickly by contacting Ralph Queener Tri-County Services, Frigidaire's Maintenance Tech. Ralph arrived the next day, checked the fridge and ordered the parts. In less that a week, he returned and did the repair. He was professional and friendly. We are very pleased with Home Goods and Ralph's quick response."

"Spoke to the man on the phone he did not ask any details and when he came all he did was look at the make and model of the washing machine charges $85 for a service call and tell us that he would have to go find out how much the parts would be or if it would even be worth fixing. I would’ve thought he could’ve gotten that information over the phone because we already had the problem diagnosed we just needed someone with the knowledge to fix it. Seven hours later he calls and said it would cost $600 to fix our washing machine and it wouldn’t be worth it. This man only lives for the service call not to fix the appliance."

"I was referred to him by Wolf. I had him come to Corbin, granted a long drive for him, but he agreed to come for $250. He told us he has a 30 day free guarantee. So, he came and was unable to fix my stove. He said it was a gas problem and spent about ten minutes at the house. Delta gas was there 15 minutes later and said there was just air in the gas line and they let the gas run for a few minutes and then it worked. So, we call him back and tell him that the stove still isn’t working but then he says it will be another $120 just to come out despite his free guarantee. None of these prices include parts as expected. Then, we questioned him about his 30 day free guarantee and he said that he has to incorporate the long drive into the price. That’s not what a free 30 day guarantee means. Even so, gas for the trip would surely not amass over $40. So, for my first and review in my lifetime, I do not recommend this company for its fraudulent claims and incompetence."

"Horrible experience with these people on two different occasions. There will not be a third."