That Pet Spot
About the Business
That Pet Spot is a premier pet store located at 2312 Boulevard in Colonial Heights, Virginia. We offer a wide selection of high-quality pet products and supplies for all your furry, feathered, and scaly friends. Our knowledgeable staff is dedicated to providing excellent customer service and expert advice to help you care for your pets. From food and toys to grooming supplies and accessories, That Pet Spot has everything you need to keep your beloved pets happy and healthy. Visit us today and see why we are the go-to destination for pet owners in Colonial Heights and beyond.
Photos
Location & Phone number
2312 Boulevard, Colonial Heights, VA 23834, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"This is BY FAR THE BEST PLACE I HAVE EVER BEEN. Everyone is so extremely nice and my fur baby TRULY looks better than he has ever looked! I could NOT be more thankful that I found this place. I recommend one million percent!"
"Sherry and the staff are just amazing. They are very professional and very thorough. My little buddy Romeo looks 100% better than the last grooming spot we took Romeo to before taking him to that pet spot."
"I should preface this with saying The owner Sam and her mother have always done a great job with my dogs and that's why I've brought my two dogs here for the past year. However, Sam has opened up a second location and so that's more so where she is I believe. The new staff (or at least the two girls that I dealt with at my last visit on 8/29) were incredibly rude, unfriendly, condescending and didn't listen to anything I said in regards to how I'd like my dogs to be cut. Whoever made this appointment for me not only misspelled my dog s name but also failed to write down that it was two dogs coming for the appt. So I show up to rolled eyes and scowls from the two women at the counter because they believe I've just showed up with an extra dog without letting them know and then I was grilled for the first few minutes about who Roxy was (my dogs name is Moxie) because, again, they misspelled her name even though it was written down on the same card from previous visits.... I asked that my dogs be cut shorter like a doodle cut, but knew that my dog Winnie's tail might not be able to be saved since it was matted and that Moxie's ears could be shortened and evened out but left fluffy.... both dogs had been regularly brushed and we're not matted on their bodies or heads and Moxie's tail wasn't matted. When I arrive back for pick up 6 hours later, I walk in and stand at the counter for several minutes without being acknowledged in any way. Eventually one of the women from earlier let me know the groomer will be right out. Once the groomer comes out front, she makes no eye contact with me and very bluntly tells me the price and that there's an extra fee for using card (which I already knew). I asked how they did and with an attitude let's me know that Winnie was covered in fleas (both my dogs had fleas collars on which last for 8 months and they'd only been wearing them for 3 months) so I told her that made no sense considering neither of them had shown signs that they had fleas and they had collars on. After going back and forth about that for a minute she goes to get my dogs both which have been shaved down to as low as you can go before it's bare skin. I was in shock and quickly left. My dogs were visibly stressed and Moxie's skin was irritated and red in several areas from what looks like her being cut too close with hot blades!! I will never come back here again and neither is my mom who has been a long time client since before they had an official shop. It's sad because we really like Sam and her mom but this last visit with the new staff was unacceptable."
"LOVE this place. Called in because Petco lied and said my malshi tried to bite a groomer and they got my malshi in and cut his hair, did a full service, took their time with him and did such a good job we will be returning!! They also let me know that my pup is just hyper, never tried to bite anyone. And he looks so happy after!"
List of local businesses, places and services in Virginia
β business help π services β phones π opening times βοΈreviews π addresses, locations π· photos