CVS,

100 DUNLOP CIRCLE DR, Dunlop Village C, Colonial Heights, VA 23834, United States

"Staff member I was helped by (I’m sorry I can not remember her name) I think she was the manager 20/10 customer service amazing and over all helpful..will be returning…"

"Ther is a short woman who works the pharmacy, and she answered the phone today. She was extremely rude. I have never had a problem with the pharmacy staff in person. She talked over me and had the worst attitude. They have a sign that says Be Kind. They should try practicing that."

"I find the pharmacy staff lack the basics, regarding customer service. Their demeanor implies they dispise working there, which directly impacts the customers. The individual who I had contact today was simply rude."

"I stayed waiting over 1 hr for a persceiption that she claimed they never received. I called my dr office who said it had been called in, they called cvs abd verified it was there. The pharmacy worker was upset when i went back in that my dr had called ti verfiy. Then wouldnt give me my medicine that was already available the day before. Proceeded to tell me that they were out of wtock and i couldnt get the perscriiption. The petersburg oocation has it in stick but i cant just go pick it up things take time. I beed to stop acting like i can get my kedicibe right away. What an experience. I have used thisvlocatiin forviver 15yrs never experienced anything like this."

"For the most part this location gives better service in pharmacy and in the store part than the other location. They are busier, but you can always see them working hard to filling prescriptions, organizing store shelves, greeting customers that come in etc. This location is further for me than the other but I prefer to be treated with kindness and have my prescriptions handled professionally so I travel the extra distance for it. From time to time they have someone from the other store working here, and they are rude but it's not often."