Walgreens

"The pharmacy should close, the pharmacist is the rudest person, the service takes forever and he doesn't apologize for it,just make excuses, seemed like it was humorous that prescription took hrs, even was rude to another pharmacist that was trying to help me at a different store, I don't feel comfortable with him handling my medication"

"It's a pharmacy. It's gone the way of all Walgreens and offer reduced hours for the pharmacy area. There wasn't a wait to get in, but there was about a 30 minute line for the pharmacy. However that was before a snow event. I was surprised they didn't have bread at this location in the grocery area. I like their "As Seen On TV Section" I can usually find something handy there. Walgreens and CVS are two of the only places that sell Jelly Belly Jelly Beans."

"The pharmacy here does a better job than most in the local area. I especially appreciate the helpful and professional staff, though it often looks like they need more of them. Scarcity of staff and medication stock is the status quo for all pharmacies in Petersburg and Colonial Heights. Under these conditions, this Walgreens does quite well thanks to the effort of the employees. If they had more staff, I'd give them 5 stars."

"This Walgreens has the worst customer service I have ever seen. Always problems with the Pharmacy dept. sign said No pharmacy on duty please check other Walgreens or ask store associate, they were awful even the store manager. Didn’t even try to investigate what I was saying. My prescription has been changed to another store. No more Walgreens!"

"We have been getting family prescriptions at this store for years. In the last few years it has become increasingly more difficult to do so. Regularly they do not fill prescriptions accurately or in a timely manner. They refuse to contact my doctor in any other fashion accept by fax which can take days when a refill is required. All the while, I am never notified by the store of what is going on or that the order is not ready so I drive the 30 minutes over here only to find that it was a wasted trip. I realize that good employees are hard to find these days but some common customer service and adequate notification would go a long way."