CVS 1875 Electric Road, Salem, VA 24153

"The pharmacy needs to do better. It’s entirely disorganized…and when I’m assured my prescription will be ready by a certain time and it’s not and they close in the next 30 minutes, it’s super frustrating. It’s never ending issues with this place, whether it’s they can’t figure out how to process the insurance, they aren’t timely, and it doesn’t matter what they told you, they send you to the back of the line so they can “prep” the meds they should have already prepped. Christ."

"Tonight Megan and her pharmacy techs went above and beyond to help with a stressful Rx situation. They helped to resolve a complex issue for my son’s refill while he is in WA! I’m so grateful for Megan’s knowledge and willingness to help coordinate from coast to coast!"

"I wish I could leave 0 stars, this homely pharmacy "manager" is frumpy, rude, disrespectful and could not manage her way out of a paper bag. My granddaughter lost her husband on June 22nd and she's been having a really rough couple of months, this "pharmacy manager" has taken it upon herself to make my granddaughters life harder, without even so much as an "I'm sorry for your loss." CVS is scraping the bottom of the barrel with this self-centered hag. Please, save yourself the headache and head to the CVS on Chestnut Street in Salem. The staff over there understands empathy, and customer service, something the blonde over at Ridgewood farms is incapable of. Pathetic."

"It’s giving at zero stars was an option I would. This has to be the worst run pharmacy I have ever encountered. There is always a line, everyone is rude, and yet there are four people working in the pharmacy none of which to seem to have any concern about helping anyone. Today the line for the drive-through is literally wrapped around the building. I went to go inside and the inside is closed and you cannot use it. How does this place stay open?"

"9/15/23 Front end male cashier was extremely rude to a delivery driver. The only thing cashier had to do was page pharmacy b/c deliver couldn't walk food through store. Cashier stated "I can be rude to you b/c you're not a customer. As a paying customer, I was Appalled at what I was witnessing. Regardless of a paying customer or not, once the public enter you business you are to receive good customer service. Speaking from someone who works in the medical field. Unacceptable behavior and it should be addressed."