Hillbilly Cycle Sales 317 Mercer Street, Princeton, WV 24740

"My family and I love our machines we purchased from Reggie at hillbilly cycle! Highly recommended."

"Do not bring anything here to get worked on!! Took a bike with a leak on the left crankcase cover and a tune up. I told the mechanic that the inner case was damaged as well and probably needed replacing to get it sealed. Well I go back to pick up the bike and they tell me it’s sealed. I pay $263 for the tune up and sealing the crankcase. A day later I notice a small puddle of oil and call them back they say to bring it back in. I take the bike back and they say the whole motor has to come apart to get it to seal. Ok, that’s fine, I want the oil leak fixed. So I pick up my bike and pay $1235 for the motor to be torn down and put back together so the inner case can be replaced to seal up the oil leak. Get the bike off the back of the truck and from there first start you can hear the valves banging. I ride the bike and it won’t rev out or go over 10-15 mph. So I call the next day they are open and I tell them my neighbor who races thinks the valves are out of adjustment. I’m thinking this is during the rebuild since it didn’t do it before I took it in to be rebuilt and did it immediately after I got it off the truck. I take it back down and they adjust the valves and they charge me for the valve adjustment. I’m livid because obviously I think the valves were affected by the rebuild. They tell me there’s no way they didn’t touch the top end. That they test ride it and it was fine. Ok, so if it was fine before I picked it up what happened between the drive from the shop to my house to get them out of adjustment, especially since it was only Saturday until they opened back up on Tuesday that I brought it to their attention? So I pay for the valve adjustment and think I’ll never bring anything back here again. With that being said I got the bike back home and lo and behold the bike had a puddle of oil under it. I’ve already spent like $1600 with these guys and it’s still leaking oil !! I thought no way I’m dealing with these guys again I’ll try to fix it myself or take it somewhere else. Well I waited and after about 3 weeks I calmed down and said I’ll give them a chance to make it right. I called and respectfully told them what was going on and I was dismissed laughed at because “I waited so long to call back” even though I told them why it took me so long to call back. Which any normal person would think was a normal reaction to the situation, and by their reaction of laughing during my explanation proves my point of why I hesitated to call. They told me they would’ve called immediately. Well I’m not you, and like I said, after spending $1600 and still having the problem you originally came in with any normal person would have reservations to take anything back to them. After mentioning a negative Google review I was told that I would hear from their lawyer for slandering them. This is their idea of customer service. I’ve never dealt with such disrespectful hatefulness from a company like this before. Obviously after spending the money I did I wasn’t out to lie or screw anyone over. I just wanted the problem resolved and they could’ve done that from the beginning of the conversation, but they didn’t, so here we are."

"Just moved to the Princeton area, unfortunately I had to have my bike in storage for over a year. Took it in to Bubba downstairs and had new tires put on and an oil change. Very reasonable prices and pretty prompt service. Hillbillies will be my goto bike shop now. Very happy with them"

"I personally had an “EXTREMELY” bad experience with this dealer. I will NEVER DO BUSINESS WITH THEM AGAIN!! I will drive to California, Montana, Washington, even Canada, (any where) before I will do business with this place again. I am not afraid to drive far off to get something I want from another dealer. I will definitely do so or have it shipped to me by a hotshot."

"Got me out the door in my new side by side with a excellent price very knowledgeable"