Aaron's,

1334 Stafford Drive, Princeton, WV 24740

"I’ll start by saying , DO NOT I REPEAT DO NOT ORDER SOMETHING ONLINE THROUGH THIS JOKE OF A COMPANY Chairs uneven (rocky), as shown in video,non complete order(missing bench), disrespectful staff at Princeton Wv location,unable to take accountability, and the table is damaged, as shown in pictures, also very untimely delivery and still have not received the bench! My family an I ordered a dining set and doing so ordered the 5 piece Ashley table plain but nice on the eye ! First an for most I received the order 6 weeks later then quoted and in contract ! Secondly the table came damaged I’ll be sure to drop the pictures here so you all can see, also this table did not make it to me complete instead it showed up partial. And being a patient man I showed respect and complete understanding because it was the holidays. It was missing the 5th piece a bench. But instead of getting respected and understood I got told that’s what I ordered! I said no mam your wrong I have the original contract, at that time sent copies to the staff member trying to tell me I got what I ordered! At that point I got told oh wow, no apology no explanation as to why it was sent to me partial! Only a excuse of you ordered it online it comes from an outside vendor blah blah blah blah complete scripted material to use when something goes wrong! Take responsibility for your company’s actions. And offer a apology of any sort to the concerned customer! And instead of any kind of apology got told to be quiet so that she could speak (Stacy-Stacie) however it’s spelled at the Princeton wv store location. I hope this review makes its way to corporate headquarters desk !! And you reach out to apologize for your stores actions and the actions of your supposedly store manager at this location in Princeton wv! Complete and udder disrespect from (Stacy).. I don’t know where you as a company where coming from hiring such a lil punk to run this location. I genuinely was concerned sense it’s been another month going on 2 as to where my bench for said table was and if I was to be compensated for the damaged table! Better figure this situation out because the last I checked the customer is always right & everyone in general should be treated with respect . I’m no dog and take no orders from somebody behind a phone and desk ! DO BETTER AARONS ! And buyer beware they goof up which everyone does but the problem is accountability and fixing it in a timely manner ! So if your looking to buy from Aaron’s I’d highly suggest buying from a better location then run down disrespectful and incompetent Princeton WV Location !"

"I leased a beautiful couch and loveseat from this location. Chanay was helpful and had the best personality I've dealt with in customer service in a long time!! Definitely recommend to buy from them!!!"

"Aarons on Stafford blows their local competitors out the water! They don't harass you if you're late on a payment. They simply call to see what's going on & how they can help. That right there says a lot. Don't waste time shopping around. Just go to Aarons!! Ill try to upload photos later. Check out the dining room table with shelves on one side, must see! It's beautiful & one of my favorite pieces!! Ashley Woods"

"This companyis full of it, after waiting 3 days on delivery n missing work bc as stated,,,between 10_3 for delivery. My 4th phone call ended by cancelation on Aaron's part. I have been a loyal customereven buying out right products,, this is how they treat there 1st responder veterans without an explanation."

"This is a great store. When I fell on a bit of hard times they worked with me and helped me out to keep my bed. The associates are always nice and extremely helpful."