Rock Solid Surfaces Inc 2433 Castleton Commerce Way, Virginia Beach, VA 23456

"The entire experience has been excellent from picking out the countertop to the men who installed the counters and backsplashes. I’m very happy with my new kitchen!"

"I’m very pleased with the quality, price, and lead time but the biggest thing that impressed me was their customer service. I gave them a drawing that was not super clear, and they missed a detail. Rather than try to pass the blame, they accepted the blame and literally cut me a new piece while I waited. They were calm even though I let my frustration show. They were very accommodating and I appreciate them. I will only use them in the future"

"Just moved back into the area, and during our move, a family heirloom was damaged. Reached out to Rock Solid Sufaces Inc. to fix it, and they went above and beyond expectations. Customer service was amazing. They told me it would be ready on Friday, and I got a call on Thursday saying it was ready for pickup."

"Just overall an odd experience for us. Unexpected fees we had to pay...0 documentation of the price quote or a contract everything was just word of mouth....work left unfinished that my husband had to complete himself...workers left unfinished and didn't return for 10 days to add the backsplash. We paid extra to have the countertops installed and ended up having to make a trip to lowes to finish the job ourselves ? Had to pay an additional $150 to have the original counter tops removed which wasn't discussed in the previous quote. Luckily my husband could finish the job. I can't imagine what an elderly woman living alone would have done other than fork out more cash for another contractor to come and finish the job. They even tried to charge us before the job was even completed. Please consider a company that will provide you an actual documented price quote/contract or you could end up getting burned legally and financially."

"Awesome company to work with! Lisa Wright was the coordinator and did an excellent job with communicating with us, making sure the project went smoothly, without a glitch. The outcome was perfect!! We love our new granite counter tops!! They are true professional here, who take customer service and product quality seriously. i would difficulty recommend them and will use them in the future."