Pro Window Inc

"As a local business owner we have used these people in the past for glass install and glass door install great service then about 3years ago. Recently they came out for our store front door and replaced the hinges do to the door rubbing at the bottom. After the service was completed they have been out to our store 2 more times for the same issue. Called them again a week and half ago and they kept telling us a technician will be out. Needless to say technician did not come to our store and we were mislead and lied to for a week and a half. Called the office and the lady said a tech came out but could not give us a time he came out and none of our employees saw the tech. After talking with her she said a quote will be sent over for the service need. Inspected the quote which stated the over head concealed close assist was going bad and need to be replaced and required 2 techs to do so for $750. Needless to say we do not have a concealed close assist we have a over head close assist which is only 4 bolts and the door does not have to be removed. With that being said we will not be using these people again do to lack of trust and being lied to. We called Beach Door Services(5stars all day) and 1 tech came out same day and replaced the defective part which was the hinge that pro windows installed a couple months prior. He was also able to remove the door off the hinges by himself, proving it could easily have been a one person job from Pro Window as well. Beach Door Services also informed us the door assist closer was not defective or going bad. Moral of the story always get a second opinion don't go with the first option we were almost out $750 for a part that did not need to be replaced and would still have the same issue."

"Service was horrible when I called about an in home estimate for a possible replacement. The woman curt phone manners and talking over me and interrupting me was highly offensive but I still made an appointment for service which no one ever showed for!!"

"The company does great work they have excellent employees. They did overall great job for me."

"Called same day for a FREE Estimate, guy who came out was very polite and even cleaned up the broken glass that was there! I highly recommend this company! Not sure of the techs name :("

"As the Portfolio Manager of a Real Estate Company, I know what a dependable vendor means. And all the qualities that a vendor must possess can be found in the operations of Pro Windows Inc. They are extremely professional when it comes to supplying goods/services to a company. I have been working with them since 2008 and there has not been a day when we had to complain about their professionalism. They value both time and money and deliver the goods within the stipulated deadline. I am extremely satisfied with the way they conduct their business and hope that you have the same pleasant experience with them."