Dalton Direct Carpets and Flooring

"I manage an apartment complex and had scheduled for service 2 weeks in advance. After a lot of the service department not returning my phone calls, I finally got an appointment. They never showed up for the appointment after I had coordinated with my tenant on the date and time. Not bothering to show up or call is extremely unprofessional and I will never try this company again or recommend to anyone I know."

"It has been awhile since I purchased carpet here, the carpet is still holding up going on 30 years. Great people work here. You don't stay in business for over 45 years without doing things right! They also support their Bloomingdale community."

"We recently purchased some carpet for our church from Dalton Direct in Kingsport. We are so very pleased with our purchase. Our installer said the carpet was very good and the pad was the best he had installed in a long time. Their products are very high quality and their customer service is number 1. They go above and beyond to make sure their service is second to none! I cannot say enough good things about our purchase from this business. This was our first purchase but won’t be our last. I highly recommend them to everyone."

"Dalton Direct was so wonderful to work with. They installed new carpet and did an exceptional job. Mike and his team often checked on the installers to make sure everything went smooth. The installers were very quick and professional. Everything went so well that they are scheduled to redo all of our hardwood floors!!! Excited to work again with such a great company! Give them a call!"

"25-year customer! They have been an outstanding company to work with. Always professional, courteous, and honest! A local family business that treats their customers right!"