SPERRY OUTLET

"I received the greatest customer service from Aaron that I’ve had through retail in years! He went above and beyond to help my receive an exchange from an out of state store for a pair I desperately wanted but didn’t want to go through the hassle of return via online. These type of employees are golden and should be treated as such! Thanks Aaron!!!"

"Quality leather shoes still made well... Lots of sale items."

"In order to get better price, need to buy two for discount. The method keep me from buying there."

"Very unprofessional and I will not be shopping there again. I went in during a door buster sale and which the women duck boots were on sale. I asked the cashier did they have my size and she explained no but they could order them. She said I would get confirmation with my email address. I said fine. This was on a Thursday. So Friday is a holiday. Saturday and Sunday the store is open. I ordered other things and have received tracking for my other items from other places that are going to be shipped to me that same Thursday so I thought let me check on my package from here. First I call the store and Dawn places me on hold which is fine. But when you give poor customer service that’s a problem. When I was placed on hold I overhear the whole conversation in which I learn I am being put on hold so she can help another customer as if what I called for was not important which is very very unprofessional. The customer came in after I called. So I’m sitting here listening to Dawn help someone else instead of finishing my call and assisting me and then helping them. That is ridiculous. Even if she would have said that I would have been fine but just to put me on hold and not show concern to assist me is unacceptable."