Wurth Wood Group - Roanoke

"Wurth Wood Group is now only for business-to-business transactions and will not sell to the general public. I was informed of this in a fairly unprofessional manner by phone when inquiring about the plywood they currently have in stock. I'm sure this is a good source if you're a builder, but if you're a hobbyist, look elsewhere."

"Plain and simple- their customer service is hands down the absolute best. The products I’ve purchased from them have been superior. They have consistently met and superseded any standard of customer service. Many companies could benefit from their business model. Ten stars!!!"

"I had several terrible experiences with this company. After getting a truck to get a large piece of melamine and traveling an hour to the company, I brought it home to find out that they had given me the wrong size. I was not reimbursed and was told that I needed to purchase a new one since I found out it was wrong after I made a cut on it. I then purchased a new one and paid 25 dollars to have it delivered to a friend's house who has a nice table saw. The delivery man said that he couldn't carry it and requested that my friend's 16 year old daughter carry it with him. While carrying it to the house, he dropped it on her and bruised her leg. Melamine is quite heavy. Extremely unprofessional folks at this company."

"Had the finish mixed to match my customers cabinets and it was a quick service."

"Beter not late for pick up or del, but they working verry fast. For 7 minutes and I was empty. I like it."