Mid South Building Supply, Inc.

"I have had some trouble with Mid-South. I was sold products amounting to $300 that I did not need to install one cabinet (my entire order was $1200). They will not take the items back, even though the guy who loaded my car said they would. They also did not call me when the cabinet and other items came in--I had to email and ask. On another occasion, they asked me for crown and light rail styles, and did not ask any questions about my selections when they should have. They gave me the wrong light rail for my kitchen cabinets, and there was a LOT of wrangling and pushback when I found the error. Eventually, after getting management involved, they replaced the light rail. Be very careful and ask a lot of questions when you order, because they won't ask you."

"Went into Fredericksburg Thursday to look for beaded siding. Gray haired gentle said 8-10 weeks. Wasn't really helpful at all. Basically, this guy became an a$$. I showed him what siding I needed for a repair. Told me he hadn't seen this siding in 20+ yrs. my house is half that age. This is when his customer service went from "poor" to "don't waist my time". I find out that the original company that made the siding changed the name and Mid South IS a distributor for this company. Which proves even more that during these covid times they obviously dont need the business. Stay away from Mid South-"

"I was put in contact with Mid South from the builder of my home. It was a new build and I can say in reading the other reviews that I agree Chris has been extremely professional and courteous on the phone. I unfortunately was put in touch with Joe Crabtree who oversees all work for Atlantic Builders, who built my home. He made changes from the design I agreed to without my authorization and ordered 3 cabinets that were wrong. I had to cut and modify new cabinets that I had just spent nearly $10,000. I was told by Joe Crabtree to specifically spend the extra money on high quality cabinets. I honestly don’t know if it’s arrogance or ignorance but I would not recommend doing business with this company if you are working with Joe Crabtree."

"Great place, they know their stuff at the counter!"

"My order was not large. But Kris still took extra time to help me get what I needed. And even suggestions for the Siding Repairs I was doing. Great friendly service here. Very pleased"