The UPS Store 1807 South Church Street, Smithfield, VA 23430

"This store is very convenient and the staff are very helpful. I went to make several copies of my resume and the lady working gave me an ups packing envelope to protect them for free. Definitely will continue to use this place."

"Dread having to go to this store for the unwelcoming tone & antagonistic comments. Prefer to drive to Suffolk or Hampton if I have the time, where there is customer service & they are welcoming & friendly & they appreciate the business."

"Horrible attitude by the owner herself. If I hadn’t seen her repeated rudeness myself I would not have believed any business owner would act like that to her clients in the small town. A little kindness goes a lot farther for everyone’s day."

"This store has always been convenient for me to send a fax, mail a package, and for Amazon returns. Never had an issue with the staff thus far after numerous years of using this location. I’ve always been able to successfully get done what I needed to do."

"My printer was down and I had to return a package. The company that sent me the UPS "prepaid label" told me it should only cost about a dollar to have it printed out. I get there and it's $2.95 plus tax. I'm sorry but that's ridiculous for one label. Then I see all this advertisement about Veteran owned establishment and small business what-not. As the wife of a current 27 year and counting active duty personnel we have to watch our pennies and this was very disappointing. I will never return to this location."