Quality Inn & Suites 4609 Aerial Way, Big Stone Gap, VA 24219

"Overall everything was great my only issue is with the morning desk woman .. not sure why she is working there if she hates her job so much. My daughter A CHILD ran ahead of us and grabbed 3 mints and this woman YELLED at her... A CHILD how dare you... if not for this lady this would always be my hotel but because of her my family will never be back. If I spend money at your establishment you have no right to yell at my child for something as petty as a damn free mint ....disgusting behavior!!!!!"

"Rooms are spacious and clean. I love that there's laminate plank flooring in the rooms. Much better than carpet that can be nasty. Great shower. The breakfast is good. I love that they actually cook the eggs and that they aren't powdered. Gravy and sausage were really good. Up"

"I have nothing bad to say. The front desk staff were helpful in finding places to eat, things to do, etc. The lobby and rooms were well maintained. Delicious breakfast in the morning. The granddaughter had a wonderful time in the pool. Excellent, quiet location. Will definitely stay there again."

"This experience was great. The people were friendly, kind and knowledgeable, the check in process was a breeze. Rooms were clean and well furnished. There was plenty of hot water and the beds were so comfortable that we slept like a rock. When we drove on the property you could tell that this place was well taken care of. Breakfast was good and there was plenty. Thanks to management and the staff for making this a successful trip."