Payne's Towing & Recovery 248 Industrial Drive, Ruckersville, VA 22968

"I was stranded with a flat a few days ago in an unpopulated area and nowhere near home. My insurance provider hadn't been able to find any company able to come to me and none of the companies I called on my own were responding. Payne's happened to drive by and see me on the side of the road, stopped, quickly swapped the flat for my spare, and had me on my way to a repair shop in no time. They did this in the snow, and without charging me anything. I was at a point where I couldn't see my way out of the situation when Payne's showed up and they seriously saved me! I can't thank them enough for their kindness and expert help. Highly recommend this company!"

"Ignore the bad reviews cause those aren't worth reading. I own a trucking company and have had to use Payne’s a couple times for long distance towing and I appreciate all they do! Family owned company, hard working people, and they are worth any price they charge, which is always within reason!"

"From a past experience that involved this company, I knew that this owner was a decent, reliable and very honest guy so when my car unexpectedly “died” on the road today, I requested a tow from them and they came quickly and were great from start to finish. And were priced just right too! So many Thanks to Payne’s and your truck driver for rescuing me!"

"I called at 7:30 am to have a car towed away. I was told that they would come in 2 hours. By 11 am, nobody showed up. So I called the company back and asked for a new ETA. A new honest ETA. I was told rudely by the guy that answered the phone that I should call another company. Why didn’t they tell me that at 7:30 am that they were unable or unwilling to do the job. They wasted 3 and half hour of my time. My time is just as precious as their time. Plz call another company if you need towing service. This company cannot he trusted. No wonder they have a horrible reputation in Greene county."

"To move this truck on the side of the road, they charged 14750$. They told us, that by law that this is a normal charge for 1 hour of towing, and you think this is normal? This is ridiculous, the worst service we have ever seen!"