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J & P Automotive
13307 Spotswood Trail, Ruckersville, Virginia, United States
About the J & P Automotive
J & P Automotive is a trusted car repair institution located at 13307 Spotswood Trail in Ruckersville, Virginia, United States. With a team of skilled technicians and top-of-the-line equipment, we provide a wide range of automotive services to keep your vehicle running smoothly. Whether you need routine maintenance, diagnostics, or repairs, you can count on J & P Automotive to deliver quality workmanship and excellent customer service. Visit us today and experience the difference for yourself.
13307 Spotswood Trail, Ruckersville, VA 22968, United States
Opening hours of J & P Automotive
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of J & P Automotive
"First of all I've known the owner for many years and it's painful to write this. I dropped a truck off for inspection. It failed, and I asked for an estimate which nearly a week later he told me it would be just under $650.00 for everything. I told him to proceed with it. Another week goes by and I call to check the status and John's reply was oh its been ready I just forgot to call you. So I knew I couldn't make it there before he closed so I asked could I pay him over the phone and he could leave the keys under the floor Mat and lock the truck up and I will bring the spare key and pick it up after hours. He agree and I went by there and my truck was left unlocked with the key in the ignition and the receipt was on the seat. I opened it and was shocked because I was quoted 648 and change and I was billed $904.00 and some change. I immediately called John and left a message for him to call me because there was a good amount of difference in what I was charged versus what I was quoted. 3 days later still no call back so I left a 2nd msg. 2 more days go by I leave 2 more messages no reply so the next day I call again leaving a 5th message over a span of 8 days and never got 1 returned call. On the failed inspection print out it failed because of brakes, exhaust, and steering. Now on the invoice the breakdown of parts show the steering parts and labor to install them, also the new exhaust and labor to install it and nothing about installing any brakes or no charge for any brake repair but I got a new sticker to show for. All I wanted was a returned call and an explanation of what the extra was for or if by chance it was a simple mistake. But John refuses to pickup the phone and call me back even after 5 messages over 8 days. Never again *Update* John reached out and made the corrections. His answering machine had messed up and all the messages came through at one time. So he made the corrections and all is good. Thanks John"
"My husband and I dropped his truck off for an inspection. We were quoted a price over the phone which we agreed to. When the truck was ready we paid over the phone and told him we would pick it up after hours. When we opened the receipt up we found we had been billed over an additional 260 bucks above the agreed quoted price. Over an 8 day span and 5 messages later John refuses to return any calls or offer any explanation of why the extra charges."
"John always provides great services for me & my family. Keith/Kevin (?) did my inspection today which was quick & efficient. Thanks so much"
"One of the better mechanic shops I've had the pleasure of dealing with. Very straight forward and honest. With John your in better hands than allstate"
"John is a great guy to deal with and is as quick as possible at getting repairs done. He is a busy guy and keeps the parking lot loaded with repair jobs to do so definitely takes time to get things done but he will take great care of you if you just be patient with him."
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