Glamsquad,

1200 Potomac Street Northwest, Washington, District of Columbia 20007

"I booked an appointment for make up for an event that I travelled from Louisiana to Washington, DC. Makeup artist, Ibtihal A., did not show up and her phone number is out of service. Do not use this service. It is a scam and a waste of your time."

"Used one time over holidays and will not ever again. Make up artist did bad job but hair stylist was fine. This business of forced 20% before you get the service is unacceptable as I never would have given the make up artist 20%. Had to put on additional make up after she left."

"Annette did my make up prior to a photo shoot for a yoga website. She is incredible! She brought out the natural look and energy I was going for, which made me feel confident and like the best version of myself. And my skin looked amazing!!! Despite meeting only minutes before, she understood what I was hoping to achieve and was such a delight to work with. I highly recommend Annette!"

"Glamsquad did my wedding with them last week - Lindsey and Daisy were amazing they work with me so much to build my dream day for makeup"

"Glamsquad DC is an absolute joke. I've used them in the past for hair and makeup in other cities and generally not had a problem. Unsure if there is no vetting process here or what, but I've had several issues with GS makeup and hair stylists here. I was hosting an event at my home and attempted to book someone a month out to get a preferred time, and apparently that was just too early because there was no option to book. A week and a half out, I was finally able to secure a blowout 2 hours before my event - plenty of time. The stylist, Jasmine, never showed, never called, never cancelled. I tried to reach her by phone and text which were ignored. I called GS customer service who said they would call me back - never did. I contacted them again 20 mins later to see if they had found a solution and no surprise they hadn't and couldn't reach Jasmine. I asked if they could rebook me with someone else in the next hour or two and they said there was no one available. Funny enough, a friend of mine attending the same event had also booked Jasmine right after my appointment (elsewhere in DC) and same thing happened to her - no recourse. I had to call and ask them for a refund and also for a voucher for future use, neither of which had been offered to me by the customer service agent. Save your money and go to a salon where your appointment is at least guaranteed."