Otis Rhoton - State Farm Insurance Agent 240 East Jackson Street, Gate City, VA 24251
About the Business
Otis Rhoton - State Farm Insurance Agent is a trusted insurance agency located at 240 East Jackson Street in Gate City, Virginia, United States. With a background as a former Scott County teacher, coach, and school administrator, our team understands the importance of protecting what matters most to you.
Insurance needs can be complex and ever-changing, which is why we are here to help answer important questions and guide you through the process. Whether you're looking for auto, homeowners, or life insurance, we are dedicated to providing courteous and friendly service to meet your individual needs.
At Otis Rhoton State Farm, we have been serving Southwest Virginia since 1981, offering a range of insurance products to clients in Virginia and Tennessee. Our experienced team is ready to assist you with finding the right coverage for your unique situation.
Please note that for your protection, we advise against including sensitive personal information in your communications with us. If you have any questions or need assistance, please feel free to call us at (276) 386-7761.
State Farm Life Insurance Company and State Farm Life and Accident Assurance Company are the issuers of life insurance and annuity products. Deposit products are offered by U.S. Bank National Association, and credit cards are issued by U.S. Bank National Association under license from Visa U.S.A. Inc.
It's important to note that State Farm VP Management Corp. is a separate entity from the banking and insurance entities of State Farm. Investing involves risk, and neither State Farm nor its agents provide tax or legal advice. We recommend consulting a professional advisor for guidance on your personal circumstances.
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Location & Phone number
240 E Jackson St Ste 101, Gate City, VA 24251, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Super Nice lady who worked diligently and patiently with me. While I was upset over the sky rocketing prices that Shelton insurance had been charging me . after 29 years of loyalty. I said adios to them , and hello to Ottis State Farm . They gave me the same coverage for half the price . Thanks ☺️"
"Excellent Customer Service - with attention to detail and making sure questions are always answered. Words cannot express how very thankful I am to have them - only a phone call away (where you can actually speak with a person)! I (We - at Sam's Towing) appreciate you ALL and look forward to working with you all in 2024!"
"I had a claim and it had been rejected by state farm's corporate legal team but Otis' office, KC, took it upon herself to contact them directly to get it straightened out and she was able to expedite the process. She even called me 3 days later to confirm with me that things went through and should be taken care of and wanted me to check and it had been. Excellent customer service with attention to detail and persistence to see that I was taken care of. Words cannot express how thankful and appreciative I am for her diligence and the excellent customer service that I just received. Thank you KC! You receive a ☆☆☆☆☆++++ rating from me!"
"I tried repeatedly to get a quote and purchase insurance through them. They NEVER answer the phone. The one time someone did; she took my information and sent me an email, including nothing but the calculated value of my home. There was no quote, no information how to contact her back, no instructions on how to follow up or purchase, and it didn't come from an official state farm email. When she asked me questions about my home; she didn't even have basic knowledge about homes or the materials used to construct. I ended up going to Bristol for an agent even though my house is a stones throw from this agency. I would also say that I very rarely leave a bad review. This one is well deserved."
"I have had insurance with Otis since I was 16.Otis as well as Cathy has always been friendly and knowledgeable . Hope to be able to continue having insurance with them for years to come."
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