Journeys

"Took my daughters in today to get shoes for their recital. My 9yo is particular about her shoes and it’s often hard to find ones that fit. To add the the challenge they needed to be black so our selection was limited. Journeys still had many options though. The ones she wanted were slip ons and they rubbed the back of her ankle. I couldn’t let her get them to dance in. The employee I believe his name was Jordan noticed our frustration and disappeared into the back. He came out with a perfect shoe! Saved the day. Then he went above and beyond to showing her a cool shoe trick. That moment completely changed her attitude, she walked out so happy. I wish we could experience his level of costumer service everywhere we went."

"i don't usually leave reviews anywhere BUT the young girl with the braids was very nice & convinced me to buy 2 pairs of docs. Great customer service and cool docs :)"

"Came in Tuesday 8/31 just browsing with nothing in mind. 1 very attentive worker Dynasia (Axel) was so helpful. She helped me size my feet for the best fit. She went above and beyond to make sure I had all 3 pairs of shoes in the right size and a comfortable fit. Best shoe salesperson I have ever met!!!!!"

"I ordered a pair of Adidas for my husband from this location. The size I needed was not available in store however they promptly helped me order the correct size. After getting home I realized the size ordered was incorrect. I called the store and the manager, Sarah, picked up and was so helpful and polite at helping me get the correct size ordered. Even at the end of the day she was friendly and fixed the situation. She took my telephone number and said she was call me back shortly to let me know what they could do. She quickly called back letting me know that the correct would be sent to my house. This was wonderful customer service at this location and I will definitely continue to shop here."

"The guy that helped us was good. Got the shoes we wanted. Walk up to the cashier where we sat for over ten min not one employee acknowledged our presence one time. We dropped the shoes and left. We ended up going to a different location to get the same shoe with a way better experience. Will never return to this branch."