Under Armour Factory House 5715 Richmond Road, Williamsburg, VA 23188

"No stars would be more accurate!! The manager gave me such a hard time to exchange shoes that had a manufacturer defect. Just because she didn’t see the stitching was all jacked up gave her authority to not accept them? It’s no skin off your back if a pair of shoes is damaged. Remember it’s about customer service! That’s definitely gone out the window!!! Get a new manager that wants to help people not make every excuse not to return shoes to the customers satisfaction."

"Staff was very helpful and enough on hand on the busy Saturday. Store had a great sale going on. There was a line for the registers. Camden was my cashier, very customer service friendly without being fake, patient when I asked questions. I asked for gift receipts which he did give to me. Overall excellent service at this store."

"Under Armour clothes are top notch. Especially if you arr an athlete. They are a bit pricey. But Under Armour marks up their prices so they can put them on sale. You just have to wait for the right sale."

"It is a great place to shop. The staff is friendly, and the store is well-kept. They offer a fantastic inventory with attractive clearance prices."

"Great deals and incredibly friendly staff. I called ahead to see if they had a particular item I was looking for and they put it aside for me to hold just in case. While I was there staff asked if I needed help several times and always with a bright smile and one was even so sweet as to compliment my hair. They checked in the back for me when they just over heard they didn't have the size I was looking for. All around I was super impressed with the employees even over the deals. That will make me come back over and over even more so than a good deal."