Ann Taylor Factory Store 5699-44A Richmond Road, Williamsburg, VA 23188

"It is a pleasant and well-maintained store with friendly staff. Its convenient location within the mall makes it a great place to shop for stylish clothing and accessories."

"Thank you Niveah for a great experience! Had to bring my 2 babies and Niveah catered to my every need. I came with an inspiration photo and she was able to meet that and translated my vision into a few more phenomenal pieces! All while being patient with my two kiddos. I never had to leave the dressing room. Thank you for going above and beyond for a working momma ❤️"

"I hate shopping for clothes, but the employees at this store managed to make it almost fun. Yvette dedicated herself to helping me find what I needed, tracking down different sizes and styles. Everyone was friendly and helpful, even offering opinions on what worked and what didn't. I took off one star just because the clothing sizes seem to be inconsistent, which is annoying when you don't know what size to pull off the rack. But overall - well done to the team of employees at this shop!"

"Sales associate Rhea was extremely rude. She was texting on her phone so I had to interrupt her. Article of clothing was damaged, I just asked if there was a discount. She said no, which was fine, but then muttered I just didn't need to buy it. She then proceeded to walk to the middle of the store to gossip about me to another associate . Don't shop here."

"Had a very pleasant experience here. The shop is spacious and well organized. They have a wide variety of clothing options, and the staff is friendly and kind. My only complaint with this store is their sizes. I'm usually a size 2~4 depending on the item. I tried on a size 0 dress and it was very big on me.. I also have an XXS tank top from them that I can't wear for how big it is on me. I wish women sizes were actual measurements, but that's a different discussion.. lol"