About Us
Journeys is a trendy and popular clothing and shoe store located at 5555 Richmond Road in Williamsburg, Virginia, United States. Offering a wide selection of stylish apparel and footwear for men, women, and children, Journeys is known for its on-trend merchandise and friendly customer service. Whether you're looking for the latest fashion trends or comfortable everyday essentials, Journeys has something for everyone. Visit us today to shop the latest styles in clothing and footwear!
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Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
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Photos
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Reviews
"Poor service and worse communication. EDIT: Company reached out and made things right, in spite of review written while having a tantrum. Above and beyond. Great work."
"Very attentive & helpful to what I wanted. Didn’t push me into anything I didn’t need or want. Got a great deal on some shoes & left very happy!"
"Last time I went in a while back. No one greeted me. No one asked if I needed help. And looked at me like I had 3 heads when I ask for help. So, I walked out. Have not been back since."
"I experienced the worst service at Journeys this past Friday. I entered the store and no one acknowledged or said Hello.. it was as if I was interrupting their personal conversation. Until another women came in and both employees spoke to her and still no one spoke to me or anyone else in my party. I guess our money was not green enough or was it the color of our skin. I even said something about can we get service and still no response. Needless to say I will not be spending anymore of my money at Journeys and I will continue to spread the word about my horrible experience."
"Went to go shopping here not too long ago, the hours were posted as open yet the doors were locked and the two staff members who were standing at the register ignored every single person who came to the door. Nobody put a note out as to why, they just ignored people during open hours. It was ridiculous. We walked over to Zumiez instead and got great service."
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