Progressive Insurance - Claims Office

"I have to say that I had an excellent experience with Progressive. I want to thank for the prompt help and efficient costumer service provided by the professionals that took care of my claims. I want to especially thank to Ashley Montgomery because of her patience, professionalism and ethic are outstanding. She guided me in payment confusions I had while I went to pick my car up at the collision center. It was not her responsibility but she went further and she successfully helped me through the problem to solve it. All my best wishes to her in all she will do in her life. Thanks"

"I'm new to this insurance I have tried to talk to someone and I was on hold for hour and no one ever talk to me .but they keep telling me my call important to us but no one answered the phone I pray this is not what I have to deal with when I need to talk to someone. But they have know problem taking my money."

"Would give negative stars if I could. Better pay for the under-insured motorist option because there are too many drivers out here with this cut rate insurance. All Progressive does is try to figure out how to not pay anybody. Go with Farmer’s. They took better care of me than my own insurance company. I will definitely be filing a report with the better business bureau due to Progressive’s predatory practices. Progressive denied my claim due to a rookie cop ticket that I shouldn’t have been cited for as it was thrown out in court due to insufficient evidence. Progressive still refused to honor my claim. And don’t think they treat their own customers any better. As a former Progressive customer I received the same treatment even when I was paying for their “service”."

"Progressive Insurance has to be the worst insurance i have ever delt with. I HAVE LIVED ALL OVER THE US. Unreasonably high cost and then they wont even link your accounts together. Motorcycle, car and home are all separate. You need a different log into to view all of them. So i pay you thousands a year and you cant even compile all the different insurances you offer into a single website, and when you call they tell you thats on you. HORRIBLE SERVICE, PEOPLE ARE UNHELPFUL AND VERY RUDE."

"I wouldn't even consider Progressive for the fact your commercials are completely pathetic. If those commercials represent Progressive, I wouldn't won't any part of it. I have insurance with an insurance Company that has no need for such lame commercials."