European Autowerks 5461 Virginia Beach Boulevard, Virginia Beach, VA 23462

"Super happy with the work European Autowerks does on my Mercedes. I have had them work on my Mercedes CLS63s AMG in the past and I just had me G-Wagon serviced with a few repairs like the alternator replaced, brake service, scheduled service etc. I have always been a "take it to the dealer" guy but I get better service from this locally owned business for a much better price. The thing is, when you walk in you feel like you are at a dealer service center or better to be honest. I drive from Chesapeake to have them to my work but it would not matter where I live. I would drive across Hampton Roads to have service experience I can trust but is still affordable."

"I have been struggling finding an expert to fix my Alfa romeo and finally I found European autoworks. They have such a great service and professional technicians for any type of European car. They have fix my car in once day and I have constantly receiving updates about the status of the repair. They have great work ethics and extremely helpful. Shoutout to Laura who is in charge of the customer services , she is the best to deal with and will make the entire process easy and smooth. I had great experience and highly recommend to anyone who own European cars. That's the place to go DO NOT WASTE YOUR TIME seeking."

"A great experience. They are very personable and professional! They were prompt in answering my questions, sent me a quote via text message for the work I needed done, and made sure that I had transportation while my car was being serviced. Most importantly, they let me know what services were needed and what services are optional at the time due to the condition of my car. I appreciate not being nickeled and dimed! I will definitely be coming back when I need more work done."

"This shop is definitely a rip off. I called them and asked how much they charge for an oil change on my Audi A5 2010, they told me $199.99! ONE HUNDRED NINETY NINE DOLLARS AND NINETY NINE CENTS! FOR AN OIL CHANGE? LOL. A tech that knows what their doing should be able to do an oil change for about 30mins, 45mins max. And they call this shop European Autowerks? Right. Plus they only use the oil that they have. They wont let you pick the oil that you want for your OWN car. And the worst, dont know who I spoke with, but man they are rude. They didn't even sound like they had any interest in helping me out or doing business with me. So NO, I did not bring my car there. But If you have the money and dont care how much you spend on your car and want to deal with a customer service like that person I happened to spoke with, then goodluck. Dont think that just because they charge more, you'll get better service. They already failed on first impression. And their price is a total rip off. Or you can try Accurate-tune plus. I just got my oil change done there. Very nice owner and clean shop. I just gave them a 5 star. RESPONSE TO THE OWNERS REPLY: I wouldn't have given you guys a 1 star if it wasnt for the guy I spoke with yesterday. For charging people a lot, like $199.99! for a small job like an oil change, for charging that much money, your people could at least treat everyone with respect (not just as a customer but a person) and a lot of patience, understanding that customers have questions and that not all people is as smart as your people. Maybe I will be calling your shop again in the future just to see if you're culture actually gets better and if maybe change the way I feel about your shop. A lot of times, workers dont care about the customers as long as they get paid because its not their own business they are ruining. Maybe you yourself act very professional and a nice guy. But I cant say the same thing about your worker that I spoke with yesterday."

"I'm going to start off by saying that I will be bringing my VW here for work/maintenance from now on! The gentleman at the front desk is very professional and assists you through the process of check in and is extremely honest on what to expect when it comes to possible time frames that they may be able to work on your car. You first notice the sleek, modern design of the interior once you step in to the business. The only thing they are missing is some deep, melodic house music playing in the background. You check in your vehicle on a tablet. You are able to choose the make/model of your vehicle and can elaborate on what is the issue with your vehicle. The bathroom is very clean. There is a wait area with seating that also offers a variety of keurig coffees and teas. There is also a small refrigerator with water. Luckily, they were able to work on my car quicker than expected. I received a text from the business with a link. I tapped on the link and was taken to a personalized report with what they found wrong on my car and what they recommend servicing. They also provide pictures and videos! After viewing the report and pics/vids, I called the business and gave them to green light to fix my immediate problem. Honesty, complete transparency, and quality mechanical work is what makes this place stand out from the rest."