Checkered Flag Toyota Service

"It took 20min to be checked in for my appointment, for which my service provider was not prepared with my vehicle history. My car was not serviced or inspected for another six hours, and by 4:30 when the results were sent to me, it was far too late for me to consider accepting any of the recommended services. My service provider confused me for three different people via phone call, text, and in person throughout the day."

"At the beginning of the year, I was interested in buying Tundra. I was picking up some Chinese food and I saw a lady driving a new Sequoia. She was very nice and friendly and shared the good information about her vehicle. Who would have known that the young lady was Shannon the Sales and Finance Manager at Checkered Flag Toyota. She gave me her card and I sent her an e-mail of my vehicle desires. She e-mailed me back and asked me to come in to the dealership. The next day I went to the dealership, met Shannon again and she introduced me to Marc. I test drove the Hybrid Tundra and I absolutely loved it. I was very transparent about my credit and income and they were transparent with what they can do. I got approved at an AWESOME rate and my dream truck is out of my mind and in my driveway. I am truly thankful to Shannon, Marc and the Checkered Flag Toyota team for making my goals a reality."

"I negotiated the payment I wanted on a truck that was still in production and held it with a $500 deposit. When the truck came in, I had to fight to get the original terms honored. (They made it work with some creative math.) Now—two weeks later—I find out that the car we traded in hasn’t been paid off yet. Management was less than supportive when we called to resolve the payment issue. Long story short: The vehicle is great, but the purchase experience isn’t."

"The dealership certainly offered the best experience that I’ve had in years. I especially want to give my appreciation to my product specialist, Daryl, for his open honesty and fair dealings. He helped me find the car I want at a great price! I have never had a “no haggle” car purchase before and he handled it very well. Even without price negotiation, I hit the best deal available in my area. A huge thank you too Checked Flag Toyota!"

"I went here to inquire about getting a master key for my Scion made. I only needed it to get remote start installed by another installation company. Well the young lady at the service ounter was outstanding. I believe her name was Kelly but I could be wrong. She took me to Stephanie who was not just beautiful but very professional, tactful and she took a personal interest in resolving my problem whether I was going to buy my $500.00 key and get it and my computer reprogrammed or not. She even called Steve who used his diagnostic computer to check to see if my valet key had the same program or not. They didn't have to do that. They just made a custom out of me. That's where I want to buy my next Toyota from!"