James Ritter DDS 3933 Bonney Road, Virginia Beach, VA 23452

"Only giving a 1 star because I cannot rate them lower. My husband was recently seen for tooth pain. The first visit, he had a filling. Then had to go back as he was having trouble with the filling a week later. Another week went by and he developed severe pain while we were out of town. We called and the dentist was able to get him in the following afternoon as well as call in an antibiotic for infection,(this was the only positive experience of the entire process). So he went in for a 3 rd visit within a 3 1/2 week period to be seen and referred for a route canal. They did not explain the process to him but simply handed him a referral and said to schedule. He made the appointment with the endodontist, had the route canal and was told to follow up with our dentist within 30 days for his crown. So he called the next day and scheduled a 4th appointment to hav his crown done, or what he thought. At the last appointment he had his teeth were cleaned, dentist came in and looked at his teeth and said “we need to get you back in and have the cavity filled.” My husband said he was supposed to have his crown done and the response was, “that’s not what is on our schedule”. So needless to say, he had to schedule another appointment and take additional time off work. He voiced his frustration and a week later received a discharge letter. As someone who works in healthcare I would not recommend this practice, not only are they disorganized, they do not provide clear information regarding the process for procedures, do not have any compassion and have zero customer service skills. Staff are less than professional when addressing your concerns, never once did he receive a call from the office manager. Just save yourself a lot of headache and go somewhere else!"

"Great experience. They went to great lengths to ensure I felt no/minimal pain. Everyone was great, especially the hygienist. I have been looking for a good place to trust with my dental care and I think I have found it."

"This dental office is the best I’ve had in years. Everyone is so polite and kind. I saw one reviewer said “ If you are black don’t go to them”well I’m black and I’ve been treated with nothing but kindness and respect. They are not just focused on money they care about you and your well-being."

"I've never liked going to the dentist until now. Everyone was very professional and friendly. The dental hygienst, Catherine, was very thorough and answered all my questions. Dr. Bukovac was also very thorough. I love the fact that they don't push for you to have unnecessary work, only what you need. I highly recommend them!!!"

"This office goes above and beyond to meet the needs of their patients. Almost all my family members go here because they are reliable and provide great patient outcomes. Brittany, at the front desk is great, super receptive, and will help you with all your concerns and needs. Great team overall."