Thomas A McKee DDS 5291 Greenwich Road, Virginia Beach, VA 23462

"I am a 'self pay' client. Did you know they offer a 12% discount if you pay 'by check or cash'? (The front office 'neglected' to tell me that the first time I was there for my $235 bill.) The second time I had work done and the bill was over $700. As I was paying, I asked the lady if there is a 'self pay' discount. 'Yes. 12%...but you can only pay by check or cash. You can't use your bank debit card.' (?) I asked her why she didn't tell me this the last time. 'Oh, I forgot. And you paid with your bank card so I can't recover it.' Luckily I had 5 year old checks in my bag, because I was literally going to go to an ATM/bank and get CASH...The only good thing was I 'saved' $80 by asking, AND using a CHECK! WooHOO! The dentist (I don't remember his name bc he did not TELL me, and was cold and unfriendly) seemed put off bc I was asking him exactly what he was going to do---I saw drills and allll kinds of stuff for fillers?..not FILLINGS. He just came in and started working. No greeting, no 'how are you', nothing...I literally stopped him, and asked him what he was going to do. He totally stressed me out. Also, IMO, I think it's shady/bad business to NOT automatically tell clients about a 'self pay' discount, and apply it.(...Oh, and, FOX News was on the TV in there too. Ick.)"

"Dr. McKee is NOT anyone I would suggest seeing. He's totally rude, unprofessional with comments, extremely frazzled when going room to room with patients. He's annoyed at having to stop procedure to numb you due to intolerance of pain. No professional behavior. He needs to check himself at the door before entering room with patient. You are not anyone he really cares about, he could care less."

"I got a text to confirm my appoint 2/8. Went in only to be told its 3/8. The front staff was so rude and literally called me a liar about the text. My family have been patients for over 20 years but since changing locations. The customer service is slipping. Bigger is not better here. Not to mention i left a message to reschedule and no-one ever called me back."

"The staff here at the Greenwich location were very rude and and made me feel shameful about my teeth and oral health. The purpose of my visit was to have help to get my teeth back on track and they seemed to turn their shoulder and judge me about my mouth. All they did was make me feel shameful about my mouth and said they couldn’t do anything about it. I didn’t get a chance to meet Dr. Mckee but the other Doctor (Hamlet) was also very rude and not compassionate at all."

"I am so HAPPY! Dr. McKee and his assistant, Angelique, did amazing work on my smile. He told me everything he was doing along the way and was so reassuring and confident in his work. Very fun and pleasant visit, I would recommend this office to anyone Ps: I’ve gone to other well known, big dentists in VB for work and was not half as happy as I was coming out of this office!! I also don’t ever write reviews, so this should tell you something."