Copart - Richmond

"Copart handled the total loss of my vehicle thru insurance and I decided to drop the vehicle off to speed up getting paid instead of having it picked up. Thru the whole process from talking to Savannah about dropping it off to bringing it to the facility, everyone I dealt with were very helpful and explained everything that made the process extremely easy."

"I love going to this copart the workers are super friendly and attentive to help you at all times."

"I got mixed emotions about this place. So I called to sell my BMW X5 and they actually quoted me the highest price of all junked car buyers. I agreed to sell and was able to drop it off the next day. Received a check at drop off...didnt try to cash the check until the next day. Bank advised me that the check was no good. From the bank lobby I called Copart and they advised me that it usually takes 24 hr for check to be active...mind you it has already been 24 hrs.. Lady at Copart said try again in am...should be good to go. Took off work to take care of this..went to bank...still no good. On my way back to Copart I called and got to speak with Sherrie. She listen to my situation and attempt to rectify...she called corp. to have my check push thru..said corp. advised that it takes 2 hours....very inconvenienced and lost time at work! UPDATE...Sherrie called two days later to make sure my check was straight...advised her that I appreciate the follow up and that her concern with my issue will not go unnoticed. Thanks Sherrie"

"After my car was totalled they were very polite and gave me quick access and plenty of time to remove my possessions from the wrecked car to my new car. The whole transaction was seamless, they were very easy to reach over the phone and did not request from me to schedule an appointment, but simply allowed me to come over do my thing and leave. Everyone was polite, sympathetic, and considerate."

"The lady that attended to me was very nice and helpful."