Dixon's Automotive Repair

"I have to give a shout out to Joe and the team at Dixon Automotive. I called yesterday morning regarding a nail in my tire. He took over, got the tire size, ordered it just in case and made my appointment for that afternoon. Very professional, caring and was an enjoyable experience. They changed my tire and reassured me everything will be fine. Any automotive services you need~rest assured they will take care of you. Kudos to a professional quality automotive service in King William!!"

"I recently had a state inspection and Joe was nice enough to explain each part of of the report. Due to Joe’s help I was able to understand what needed my attention. His ability to ease my “lack of auto knowledge” was well appreciated. I then booked a front and rear brake repair"

"Our vehicle's temperature gauge was running hot as we approached Dixon's Auto. Without hesitation Joe, as he introduced himself came out and checked on us and gave us antifreeze for "FREE." We couldn't have asked for such polite service. Thank you Dixon's Automotive Repair for such great customer service. You have just earned yourself a new customer."

"Dixons Automotive is an Amazing Business. If I could give 10 stars I would in a heartbeat. I called Joe the day after New years and he set me up with a tow for my Ford F-150 and reassured me they would take care of my issue. I replaced my starter but I was still not getting it to turn over or Fire. On another note they have a texting system setup that gives you updates on your Vehicle and the Progress with pictures and notes from the technician no other shop in Richmond gives you those updates. Please keep that feature it’s so convenient and reassuring that you are a priority and that you truly care about the progress of my vehicle. Long story short my Technician working on my truck found that the signal wire needed replacing on the starter and it was a blown fuse causing the no start issue. I have never had a shop that made me feel so relieved and comfortable solving the issue of my truck. Dixon’s cares and they are fast and transparent and trustworthy and never once they tried to sell me on anything else besides solving my problem. I picked my truck up in 24 hours and the vehicle is like brand new. Starts up Perfectly. The staff is one of a kind and very professional I will be bringing my vehicle to them always. Thank you Joe and the Technician that worked on my truck you all are a true blessing. Keep up the Great work."

"I had a great experience with Dixon's. Jay, is a great mechanic and explains what is wrong and what needs to be done. He has been my mechanic in the past and I am so glad to have found him again at Dixon's. I had an extended warranty claim so Joe and Steve had to communicate with the insurance company to get a new starter. The insurance company was not easy to deal with but they kept me informed and always returned my calls promptly. Getting your car repaired can be a nightmare but everyone at Dixon's was helpful and professional. I highly recommend them!"