CARSTAR Richmond Collision Center

"I drive a Lincoln hybrid, and am reluctant to let just anyone service it. After almost 10 years, I feel I am right. Unfortunately, I have required three visits to the collision center in that time. I have never been disappointed! I think the quality of their work and integrity are both superb!"

"The office staff are warm and kind. The communication is dependable and accurate. They did a fantastic job on my vehicle and I would 10/10 go back to them. Blown away. They even deep cleaned my car for me after doing body work."

"I had a great experience with CarStar. They made me feel like my vehicle was in great hands from the time I dropped it off all the way to my pickup day. My car looks amazing! Wouldn’t even thought that there were any damages done being that they did such a great job fixing everything . I’m so pleased and satisfied with the service I received. Thank you all!!"

"Just picked up my car. Push fasteners for the bumper were not installed. Notified the manager he appeared unhappy with me and said all my guys leave at four. Pull it back in come back tomorrow. I asked if he could give me the four push fasteners so I could just do it myself. He repeated we are closed at four. I had no interest in driving back over to pick up my car the next day. So now I will order some push fasteners and do it this weekend. Not sure why he seemed unhappy with me and further why he wasn’t willing to help. Not a great experience."