Polo's Automotive
11649 Jefferson Davis Highway, Chester, Virginia, United States
About the Polo's Automotive
Polo's Automotive is a trusted car repair institution located at 11649 Jefferson Davis Highway in Chester, Virginia. With a team of skilled technicians and state-of-the-art equipment, we provide top-notch automotive services to keep your vehicle running smoothly. From routine maintenance to major repairs, we offer reliable and efficient solutions to meet all your automotive needs. Visit us today and experience the quality service that sets us apart from the rest.
Photos of Polo's Automotive
11649 Jefferson Davis Hwy, Chester, VA 23831, United States
Opening hours of Polo's Automotive
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Polo's Automotive
"Failed State Inspection due to front tires, left front tie rod, and rear engine mount. Verified independently by reputable repair shops that didn’t need tie rod or rear engine mount. When returned to complain about misdiagnosis and $70+ plus mileage I was out they took car into their shop and tried to convince me that it also needed front and right side engine mount. What a scam."
"Smitty was awesome! Was working in the area when I got a flat tire on my work truck. I put the spare on but that was flat too. Smitty put a new valve stem in the original wheel on put it back on and didn't charge me a dime. I didn't even ask him to, he just did it trying to be a good person."
"If you were ever looking for a repair shop that you can trust, this is the place. The work is outstanding and the prices are fair. Smitty takes care of his customers with a smile and communication is friendly and honest. Don’t hesitate to use this shop"
"This day and age it can get tough to find a shop that will not mess you around. This is one such shop. I called to schedule a State inspection. This was an easy process to accomplish. Come the date of the inspection intake was quick and easy. The whole process took somewhere under an hour in the morning. While I waited in between customers I had an awesome chat with the woman who had helped me before. A welcome change from any of the chain shops in the area. I will certainly be back if I need any work done in the future. Great people Great location Great prices Awesome service!"
"I took my 1997 Ford Aerostar here for an inspection and it had been sitting for 4 years. They said I needed to get my steering rack and outer tire rods replaced in order to pass. Work was quick they had everything done in under a day. The thing I wasn't super pleased with was they installed two different outer tire rods. I'm sure its mechanically okay but looks like trash. The guy from the shop actually took my van back in and lifted it up so I could see that they were in fact both new and working properly. I was impressed with the customer service but was not happy with the inconsistent work. Will not be returning. UPDATE: 3 star to 5 star Shop called me and asked if I would bring my van in to get the part replaced with the correct one. I did and he immediately fixed the problem. That went a long way for me and I respect the shop taking the time to reach out to me and correct the problem. Very satisfied."
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