Haley Toyota of Richmond

"Had such a positive experience with everyone I encountered here especially Brooke. She was great at communicating and reaching out(just the right amount). This was my third time buying a new car (first time from Toyota) and this was by far the best experience. At another dealership (several years ago) they tried to low ball me on my trade in, pressure me to get the maintenance package and ran my credit without permission (I already had financing). What a difference this experience was. First, on my trade in I was offered what I expected after looking at KBB and using the trade in tool on the Haley Toyota website. Second, they didn’t try to get me to use Toyota financing when I told them the terms I got from my credit union. Finally, after the spiel about all the maintenance packages when I said no my choice was respected and I wasn’t pushed further. My dog and I are quite happy with this purchase and we are looking forward to many years of adventure in it."

"Siroos was such amazing help with us finally finding the perfect car. He made us feel so welcomed rather than dealerships that are all about business. Thank you so much for your help today!"

"I got my New Car today, and Siroos was such a big help. He made sure I had a good understanding of how everything works. He provided great communication and customer quality. Thank you so much, and I highly recommend this Toyota location!!"

"We had the very best experience with Siroos Tale today on the purchase of our new truck! From the beginning, Siroos was not only knowledgeable and professional, but he patiently worked with us to find just the right vehicle, and answered all of our questions. The sales process was seamless and he was so pleasant to work with. Additionally, Nabeel (finance manager) was equally friendly, knowledgeable, professional, and very kind. We felt that they were so sincere in every way, assisting us with this purchase. We went in expecting a normal, typical experience, but we left feeling like we had just met two new friends. The experience was 10/10, and I will *Highly* recommend them to my friends and colleagues. Thank you so much! I appreciate you!"

"I had an amazing buying experience with Katie Byram at Haley. I bought a 2023 4 runner as a surprise birthday gift for my wife and Katie couldn’t have been more helpful up until the last minute and making sure the delivery happened flawlessly on her actual birthday with the color and options she wanted! She was responsive even when I asked a million questions a day. We bought the truck in June and she is still being helpful today helping us navigate maintenance appointments and with any questions that come up! I highly recommend Haley and Katie for your new or used car purchases in the future! Thanks for all of your excellent service and assistance Katie!"