Truck Outfitters

"Came in to get my car inspected. A worker here named Nathan was helpful and courteous during my short wait. Will come here again with my other vehicles!"

"Excellent work by the team at Truck Outfitters. Had a transmission issue that four other shops could not fix and these guys did. Highly recommend for all your service needs!"

"New controller was broken during installation. Had to make a second visit to have A/C charged. Was charged for courtesy inspection to solicit more work on my vehicle."

"Not a place to buy a used or vintage car or truck. I helped my son buy a truck from Truck Outfitters and what started out as good experience quickly spiraled into a disaster that is costing my son a ton of money! Throw on top of that the owner and sales people have blamed all of the issues on us!! Even the shop that did some work to "fix" the issues was terrible Driven less than 500 miles and a new starter, fly wheel, oil leak, transmission leak, and on top of that after the last fix, the mechanic left it in 4 wheel low for a new driver who had no experience except for the truck breaking down which led to a blown motor. ALL OF WHICH THEY HAVE BLAMED ON US and cost us close to $10,000 after a new motor is installed. DONT SHOP OR GET YOUR CAR OR GET YOUR TRUCK WORKED ON AT TRUCK OUTFITTERS!!!! Terrible terrible experience and I will continue to make sure my bad reviews are heard. cant give ZERO stars but I would!!"

"Contacted Truck Outfitters 6 weeks prior to me travelling from the west coast to pickup a trailer that was for sale by their neighbor Lyman Automotive. I paid $100 for a full inspection of the trailer which included a detailed inspection of the aluminum frame. I specifically said that I would be picking up the trailer and travelling over 3000 miles with 2 cars on it back to WA state. Within 2 hours of picking up the trailer, my truck started to shake violently at various speeds. I arrived at my destination after having to drive a low speed to avoid severe shaking I proceeded to find out that all 4 wheels on the trailer had loose wheel bearings that had led to a tire failure. I then proceeded to remove the wheels and inspect the bearing for damage and was SHOCKED to find that there were absolutely no brakes on the rear axle. I immediately contacted both the seller and Brian at Truck Outfitters. The seller was very upset about the whole situation and assured me that if he had known that the brakes were wasted they would have replaced them without question. We both immediately realized that Truck Outfitters had failed to inspect the brakes even though they had been instructed to and paid to do so. When Brian at Truck outfitters was confronted with the situation, he first said that they had inspected the brake linings through the inspection holes, which on Dexter backing plates do not exist. He then proceeded to say "How do I know your trailer brake didn't lock up and smoke the brakes?" I pointed out to him that the shoes were rusty showing that there had been no brakes on the rear axle for a very long period of time. Brian then told me that he would expect anyone travelling across the country with a trailer would pack the bearings before he left and that he wasn't trying to sell me any maintenance on the trailer. At this point I became angry with him because he had been instructed and paid to inspect the trailer for the specific purpose of me travelling 3000+ miles immediately. I then demanded a refund and compensation for several things that resulted in his lack of integrity in doing the inspection. He declined to accept responsibility, but said he would refund me the cost of the inspection. The damage in parts alone was $800 plus it cost me an additional 2 days of down time, 2 nights in hotels and 2 days of lost work due to returning late. Lyman Automotive stepped up and did the honorable thing and reimbursed me for the parts without question. Truck Outfitters is not a business I would recommend for any reason as a result of what I described here."