Mercedes-Benz of Arlington Collision Center

"I’m very happy with the bodywork. It took a long time to get parts due to Mercedes parts shortages but it was well worth the wait. Only small hiccups with communication but face-to-face customer service was great but phone calls were not always answered or emails. Natalie was my service advisor. She was fantastic!.I would certainly use them again for any other car issues that need fixing. My wife has a Lexus that has scratches on the hood that I’m thinking about bringing to them for repair."

"Had issues and hiccups. But I have to say their body work is impeccable. I’ve done a lot of body work and painting myself and my car front end looks brand new"

"Had my car repaired here great customer service, friendly and welcoming staff and excellent body work. Rebecca is THAT GIRL! The staff does their job and they are good at what they do. I felt like my car was brand new when I got it back."

"Outstanding Repair & Service! I took my car here after it was in a serious accident. Mark was very helpful and precise in looking over the damage and assessing what needed to be done - he has a keen eye for detail. Mark made sure the car showed no sign of the accident when I came to pick it up. Everything was fixed and he made sure it was cleaned for presentation. Mark and His Team take pride in what they do and it shows!"

"I worked with Brian from this Collision Center and Nicole, the Geico adjuster here, in repairing my 2019 Toyota Camry SE from a hail storm in June 2019. Nicole made the process super simple and easy from a Geico perspective and Brian kept me informed throughout the entire process. My hood, parts of the door, and the gas cover needed replacing and the stock parts they order are not painted. They did a flawless job getting the paint done and repairing the vehicle so that no dents were noticeable. I had roughly $7,350 of hail damage and left only paying a $500 deductible. My car actually got hit by a Henry’s Towing Company on the lot under their care as I was in transit to pick it up. The bumper and wheel were damaged. They handled all of that between the companies and other than it affecting my vehicle, it did not affect me what-so-ever. This service center repaired those issues too in about a week time-frame and kept me in the loop. They also did an alignment and detailed my car both times. Overall, they did a phenomenal job repairing my vehicle and had excellent customer service. If my car ever has problems like this again, this will be the first place I take it. Tip: If you’re going through Geico, doing it through the application is super simple and fast. You can also organize for a rental through it."