Audi Arlington Service 3200 Columbia Pike, Arlington, VA 22204

"The customer service that was provided by Elian was the best I’ve ever experienced. In short, he was kind, accommodating and communicative. It made my entire experience with this Audi location extremely enjoyable and easy. I will continue to bring my Audi here for all of my auto service needs- no doubt about it!"

"Thanks Audi Arlington! I appreciate a company and their staff doing what they say they will do—and your team did what you said. Donald was the technician/mechanic that serviced my car and he did a great job using his many years of experience to fix it and I especially appreciate his professionalism, technical expertise, and that he took the time to explain to me what was going on as we worked our way through the process. I appreciate that the Service Consultants Nathan and Chris coordinated the service and helped me through the process every step of the way. Thank you all!"

"I recently visited Arlington Audi and experienced truly exceptional service. The staff exhibited an impressive level of attentiveness towards my concerns. The promised work was completed promptly and efficiently, exceeding my expectations. The establishment was notably clean, which enhanced the overall experience. Moreover, I must commend the outstanding customer service provided by Chris Bradford and Miss Esther. Their professionalism and courteousness made my visit even more pleasant. Kudos to the team at Arlington Audi for maintaining such high standards!"

"My most recent experience with Audi Arlington’s service center was seamless. I would previously get my car serviced on weekends, but once I was informed that it’s best to go during the weekday I adjusted accordingly. I dropped off my car Monday before heading to work and I was able to pick it up the same day. Not only did they complete my major maintenance, but they also did extra work for a recall so I was expecting them to have my car for a couple of days."

"This is the best Audi dealership I’ve ever been to. My customer service representative was Evelyn. She checked me in so quickly and walked me around the facility since it was my first time there. When the mechanic was finishing up on my car, he sent me a link with a video explaining what he did and any recommendations. It was so easy to checkout on my phone and pay for the service. The car washing team was not there so Evelyn washed my car herself and vacuumed. That is great customer service! I just wish this location and snacks!"