Virginia DMV Lebanon Customer Service Center

"Horrible !!!!! Tried to call on the number they gave me to make a payment also tried their website nothing WORKS! I also showed up 3 different times guess what they are closed constantly!!! It seems like everyone here will do whatever they can to make it as difficult as possible and to charge you as many fees as possible they are honestly human garbage."

"They were courteous and my wait time was minimal even on the 1st day of the month."

"Fantastic experience!! Out of all the negative experiences I’ve had with the local DMVs in SWVA this is by far the most friendly and most helpful. Best of all they are not hateful and always smiling. Literally go the extra mile for their customers and I’m proud my Lebanon DMV appreciates their customers!! Great Job ladies!!"

"Beautiful place, wonderful people, great experience at the DMV Lebanon! It was worth the 6 hour drive as we were not getting an appointment in next 3 months in our area. Our experience was so full of joy we took this trip! The DMV office was so clean, everybody was wearing a mask and they were sanitizing surfaces frequently so we felt very relaxed. Really appreciate the lady standing in snow checking appointments and welcoming us. Please make sure you book different appointments for different people. Even if the website says that you can do requests for more than 1 person in multiple request appointment, it only means multiple requests for 1 person and not 2. Kim said she would talk to the website people and get it updated to reflect the correct description. But that didn’t stop her from completing our requests as she acknowledged that we came from so far away and happily completed our multiple requests in a very professional way. No frustration, no reaction unlike what we heard about other busy DMV locations. Entire staff looked like they were really enjoying their job and were genuinely sweet. How much of a difference can genuineness make in peoples lives! Thank you! I really wanted to get donuts for all the lovely ladies there so we went to the Local Merc. There were no donuts but I ended up having the best hazelnut latte! So donuts? may be next time! I think the breathtaking nature that surrounds this beautiful town makes the people so nice and naturally takes away their stress. I cannot stop praising the people and this place! We are so glad we made this trip & would definitely visit again."